Security
The Colony Tx
Customer Pickup Specialistwork to ensure that shipments reach customers safely Taking customer shipment orders, receiving cargo, arranging for deliveryTracking customer ordersProvide a world-class customer service experienceUnderstand customer needs in order to find the right solutionUse resources internally to exceed customer expectationsSeal the deal and create customers for lifeSafety First: Handling products so you are safe and the product is… Show more Customer Pickup Specialistwork to ensure that shipments reach customers safely Taking customer shipment orders, receiving cargo, arranging for deliveryTracking customer ordersProvide a world-class customer service experienceUnderstand customer needs in order to find the right solutionUse resources internally to exceed customer expectationsSeal the deal and create customers for lifeSafety First: Handling products so you are safe and the product is damage freeWork Smarter, Not Harder: Safely use mechanical aids (flats, dollys, box cutters, power tools, etc.)Set the Stage: Assemble product using hand tools and detailed instructionsMake it Flawless: Inspect your work to ensure the product looks and works like it was custom made to fit in the homeSecurity Officer• Supervise stationary security posts maintaining a constant state of awareness to protect company assets and staff; completing any applicable reports in a timely manner• Greet all customers, visitors, and vendors and assist them in locating staff or products within the store or manufacturing plant• Respond as necessary and assist in handling any situation to include theft, building hazards, break-downs and lock-outs, medical emergencies, and inclement weather• Conduct preliminary investigations, audits, and security surveys and document findings in reports• Respond to electronic article surveillance alarms and properly clear the alarms• Patrol facilities and parking areas on foot and/or in vehicle• As required, verify delivery loads against manifest and customer pickups against invoices• Be alert to safety and security concerns, including staff members not using safety equipment, equipment being operated improperly, unauthorized persons in restricted areas or in the warehouses, display cabinets not secured, etc.• Direct traffic during special events and heavy customer traffic. Enforce parking regulations Show less
