Len Phillips Email & Phone Number

• Sort, scan and file physical patient records into hospital’s EMR system. • Provide telephone support to patients for access to patient portal.• Provide other office duties as required.• Tools: MediTech and EPIC EMR systems, document scanner

• Scan and file physical patient records into EPIC EMR system at Cantu Concussion Center.• Provide other office duties as required.• Tools: EPIC EMR system, document scanner

Purchase, Ny, Us

• Reviewed expert physician's medical reports for accuracy, including medical terminology, grammar, spelling, design and layout.• Followed strict security guidelines throughout editorial operations to assure adherence to HIPAA regulations and patient privacy.

Concord, Ma, Us

Volunteer in Transport Department. Convey patients on stretchers, beds and wheelchairs, deliver medications, laboratory samples and equipment within the hospital; and discharge patients. Wrote, designed and produced through print production the Volunteer Newsletter.

Westborough, Massachusetts, Us

Worked directly for the President and spearheaded effort that helped triple membership recruitment for this historic nonprofit association (established 1909) with consistent year-over-year growth for 11 years. Organization provides conferences and on-line assets that enable educational and peer communications services to providers of heating, cooling, and combined heat & power/cogenerated microgrid electricity to campuses or "districts" consisting of multiple buildings. Also was webmaster for the organization and wrote a number of annual performance reports.

Served as one of three publicly elected Commissioners on the Board of Commissioners, which oversees the District Manager and application of policy established by Enabling Legislation, By-Laws, Rules & Regulations and ad hoc judgements based on best practices and technical experience. I won public reelection for consecutive 3-year terms; Chairmanship rotates.

• Provide market research, feature article and white paper authorship, channel development, media relations, and collateral projects services for high-technology clients. • Research, write, and place case studies for high-tech and manufacturing companies.• Rebuild and update Web sites.

Santa Clara, California, Us

Provided marcom services formerly requiring 3 marcom managers. Achievements included saving company $125,000 in outside freelance fees by performing creative & production tasks including creation of product collateral and documentation; implementing Search Engine Optimization (SEO) with keyword-rich web content; facilitating the introduction of new products and reinvigorating established product lines.

Wilsonville, Or, Us

• Researched and penetrated new vertical markets for business development and created marketing communications materials for sales support. • Wrote and placed 20 technical feature articles in major trade publications, including one generating more than $50,000 of confirmed sales of FLIR equipment.• Wrote corporate Web site content describing product applications in vertical markets, created advertisements, and authored white papers, feature articles, news releases, and brochures.• Traveled and represented company at trade shows and professional organizational meetings.• Served on the Infrared Training Center's InfraMation Conference Steering Committee, provided peer review of submissions, edited nearly 100 papers and PowerPoint presentations.Gave technical presentations at Annual InfraMationConference.

Waltham, Ma, Us

• Conserved $250,000 for this start-up company by creating in-house the new corporate Web site, data sheets, brochures, end-user documentation, product labeling, and show graphics. • Developed fresh, new company positioning and graphical look and feel. • Acquired speaking engagements and news coverage; wrote press releases. • Was PowerPoint guru and custom CD producer for execs and sales team.

Gb

• Created direct mail campaigns with greater than 1% conversion in product sales. • Wrote VAR Sales Support Program, including ROI calculator and market-specific economic white papers in response to sales requests.• Wrote and laid out product packaging. • Wrote collateral materials including brochures, data sheets, direct mail, sales support items.• Pitched speech recognition software at SuperComm. Received Best Booth Worker Award.

Wrote and designed all collateral materials, hired and supervised public relations manager.

• Created collateral and advertising, supported special events and public relations services to high-tech clients.• Wrote a wide range of feature articles in major trade media, including Civil Engineering magazine, Environmental Engineering News, and Airbeat.

Provided full range of marketing communications services, including market research, strategic market planning, advertising, technical manual writing and design, and Web design for a diverse group of clients in construction products and aviation.

Served as Account Supervisor to major B-to-B clients for this full-service marketing communications agency.• Researched and wrote case histories of product applications.• Targeted and successfully placed numerous inquiry-generating client application case histories in national trade media.• Collaborated with client's engineers and wrote Specification Manual and Training Manual for the firm's largest client, a manufacturer of single-ply roofing systems.

Cambridge, Ma, Us

• Responsible for producing and writing the news section, called “Trends”• Acquired and developed high-interest feature articles about technology that had substantive societal significance.• Wrote features on automotive, aviation, energy, high-tech, manufacturing and medical topics (see: http://www.lenphillips.com/publications.htm)• Wrote articles & acquired articles for Trend of Affairs Department.• Was guest lecturer in MIT science writing classes.

Master'S Degree, Geology

Certification For Teaching Science, Education