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Lena Chang Email & Phone Number
Senior UX Researcher
at
ŌURA
1 work email found
@mercari.com
2 phones found area 650
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior UX Researcher
Location
San Francisco, California, United States
Company size
Who is Lena Chang? Overview
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Quick answer
Lena Chang is listed as Senior UX Researcher at ŌURA, a with 993 employees, based in San Francisco, California, United States. AeroLeads shows a work email signal at mercari.com, phone signal with area code 650, and a matched LinkedIn profile for Lena Chang.
Lena Chang previously worked as Senior UX Researcher at Blink Ux and Senior UX Researcher at Mercari Us. Lena Chang holds Bachelor'S Of Science (B.S.), Human Factors Engineering And Studio Art, Summa Cum Laude from Tufts University.
Company email context
Email format at ŌURA
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{first}.{last}@mercari.com
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AeroLeads found 1 current-domain work email signal for Lena Chang. Compare company email patterns before reaching out.
Profile bio
About Lena Chang
Hi, I’m Lena, a Senior UX Researcher with over 5 years of experience in UXR, 2 years of experience as a Research Assistant at a psychology lab, and a degree in Human Factors Engineering. I enjoy unpacking complex problems using human-centered approaches to deliver meaningful experiences.I’ve applied both qualitative and quantitative research methodologies across a range of industries to identify problems, enhance experiences, and drive business growth. These industries include:
Listed skills include Organization Skills, Powerpoint, Leadership, Public Speaking, and 13 others.
Current workplace
Lena Chang's current company
Company context helps verify the profile and gives searchers a useful next step.
Ōura
11 roles
Lena Chang work experience
A career timeline built from the work history available for this profile.
Senior Ux Researcher
Current
Oct 2024 - Present
Senior Ux Researcher
Led mixed-method research approaches to drive product decisions related to Mercari’s inventory growth and customer engagement initiatives. Facilitated cross-functional workshops and share-outs to improve question intake, problem definition, strategic discussions, and insight-backed actions.
Aug 2023 - Jun 2024
Ux Researcher Ii
Responsible for all research planning, study design, and implementation of customer insights related to the Logistics team to influence design decisions and identify opportunities for improvement. Built and managed internal participant panels, question repositories, study templates, and communication channels to drive Research Operations efficiency, maturity, and rigor.
Aug 2022 - Aug 2023
Ux Research Lead
Avail Car Sharing
Responsible for the planning, execution, and strategy of research for Avail’s Operations enterprise tool and Customer booking experience. Involved in all phases of the product development process and strategically measured the impact of UX through UX metrics and benchmarking.Collaborated closely with product managers, designers, engineers, and business teams to integrate user-centered research and insights at all stages of the product life cycle. Influenced product direction, goals, requirements, and roadmaps. Worked directly with designers to refine and validate solutions, providing guidance & support through various research methodologies.
Mar 2021 - Aug 2022
Ux Researcher And Designer
Avail
Avail is an Allstate company providing peer-to-peer car sharing services at airports and downtown locations nationwide.Led research initiatives for the Growth team. Iteratively translated learnings into designs to launch and expand Avail’s car-sharing platform.
Jul 2019 - Mar 2021
Research Assistant
Center For Applied Brain And Cognitive Sciences
Researched (1) how augmented reality navigation cues impact navigation strategies and (2) how exercise impacts prefrontal brain activation and emotion regulation.
Nov 2016 - Apr 2019
User Experience Intern Ii
Conducted an exploratory UX research and development project, redesigning all data visualizations in seven financial applications.
Jul 2018 - Aug 2018
User Experience Intern I
Conducted user research through surveys and focus groups to identify user needs for the college-age demographic.Conducted heuristic evaluations of financial apps. Documented and prioritized 100+ bugs and recommendations.Improved product visuals by creating 400+ logos and favicons in Sketch.
May 2017 - Aug 2017
Science Editorial Intern Ii
Designed, developed, and published interactive tutorials for seven middle school textbooks to enhance students' comprehension of material.
May 2016 - Aug 2016
Science Editorial Intern I
Developed interactive tutorials and reading challenges for online use of K-12 students.
Jun 2015 - Aug 2015
Team & coworkers
Colleagues at ŌURA
Other employees you can reach at ouraring.com. View company contacts for 993 employees →
AK
Anu Koivisto
Colleague at ŌuraOulu, North Ostrobothnia, Finland
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TP
Tj Pinizzotto
Colleague at ŌuraSan Francisco, California, United States
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SK
Saara Keränen
Colleague at ŌuraFinland
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MN
Miia Nikkilä
Colleague at ŌuraFinland
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JK
Julia Kosonen
Colleague at ŌuraGreater Oulu Area, Finland
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JH
Jenna Hamza
Colleague at ŌuraBend, Oregon, United States
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TR
Tarja Roivainen
Colleague at ŌuraOulu, North Ostrobothnia, Finland
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MA
Mika Alasuutari
Colleague at ŌuraGreater Oulu Area, Finland
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MN
Mika Nenonen
Colleague at ŌuraHelsinki, Uusimaa, Finland
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DE
Debbie Elliott
Colleague at ŌuraHelsinki, Uusimaa, Finland
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Anu Koivisto
Colleague at ŌuraOulu, North Ostrobothnia, Finland
View →
TP
Tj Pinizzotto
Colleague at ŌuraSan Francisco, California, United States
View →
SK
Saara Keränen
Colleague at ŌuraFinland
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MN
Miia Nikkilä
Colleague at ŌuraFinland
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JK
Julia Kosonen
Colleague at ŌuraGreater Oulu Area, Finland
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JH
Jenna Hamza
Colleague at ŌuraBend, Oregon, United States
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TR
Tarja Roivainen
Colleague at ŌuraOulu, North Ostrobothnia, Finland
View →
MA
Mika Alasuutari
Colleague at ŌuraGreater Oulu Area, Finland
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MN
Mika Nenonen
Colleague at ŌuraHelsinki, Uusimaa, Finland
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DE
Debbie Elliott
Colleague at ŌuraHelsinki, Uusimaa, Finland
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2 education records
Lena Chang education
Bachelor'S Of Science (B.S.), Human Factors Engineering And Studio Art, Summa Cum Laude
Courses: Visualizing Environments, Organisational Behaviour, Principles Of Finance, Australia Now, 4.0
FAQ
Frequently asked questions about Lena Chang
Quick answers generated from the profile data available on this page.
What company does Lena Chang work for?
Lena Chang works for ŌURA.
What is Lena Chang's role at ŌURA?
Lena Chang is listed as Senior UX Researcher at ŌURA.
What is Lena Chang's email address?
AeroLeads has found 1 work email signal at @mercari.com for Lena Chang at ŌURA.
What is Lena Chang's phone number?
AeroLeads has found 2 phone signal(s) with area code 650 for Lena Chang at ŌURA.
Where is Lena Chang based?
Lena Chang is based in San Francisco, California, United States while working with ŌURA.
What companies has Lena Chang worked for?
Lena Chang has worked for Ōura, Blink Ux, Mercari Us, Avail Car Sharing, and Avail.
Who are Lena Chang's colleagues at ŌURA?
Lena Chang's colleagues at ŌURA include Anu Koivisto, Tj Pinizzotto, Saara Keränen, Miia Nikkilä, and Julia Kosonen.
How can I contact Lena Chang?
You can use AeroLeads to view verified contact signals for Lena Chang at ŌURA, including work email, phone, and LinkedIn data when available.
What schools did Lena Chang attend?
Lena Chang holds Bachelor'S Of Science (B.S.), Human Factors Engineering And Studio Art, Summa Cum Laude from Tufts University.
What skills is Lena Chang known for?
Lena Chang is listed with skills including Organization Skills, Powerpoint, Leadership, Public Speaking, Microsoft Office, Graphic Design, Product Management, and Sketch App.
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