Lena Flattery Email and Phone Number
Sales and Customer Relations expert with 10+ years of experience in development and implementation of go to market strategies that exceed revenue targets for AdTech SaaS platforms, online marketing technologies and services. I've built sales organizations focused on developing strategic relationships, facilitating revenue growth, customer satisfaction and renewals. Proven track record of generating sustainable growth, converting prospects into major accounts, and retaining them through long-term partnerships. Skilled at building measurable and scalable Sales and Customer Success operations for MarTech companies and leading high-performing teams. Speaker at conferences across North America, Europe and Asia, winner of pitch competitions, published in Forbes.I am always open to connecting with like-minded professionals. Feel free to reach out!
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Vice President Of Customer SuccessThinkwalletLos Angeles, Ca, Us -
Vice President Of Client RelationsLeadsmarket.Com Apr 2020 - PresentMiami, Us- Manage sales, relationships and renewals with top clients.- Direct a focused team of Sales professionals that delivers revenue through growth of accounts within the existing portfolio of 200+ clients, as well as converted prospects.- Restructured the team and internal processes to expand capacity through automation, optimization, internal ad management platform and analytics system improvements.- Expanded the collaborations with internal marketing, analytics, and tech teams to enable capture of the entirety of the sales opportunities. -
Vp Of Business Development And OperationsIdeanomics Feb 2019 - Mar 2020New York, New York, Us- Post-acquisition of SolidOpinion by Ideanomics, led the technology integration into Ideanomics’ influencer marketing platform, providing a competitive edge with better targeting and ad campaign analytics. This resulted in the onboarding of nationwide new accounts, such major CPG and top eCommerce brands, as well as an significant increases in annual contracts and renewals per client. -
Vp Of Business Development And OperationsSolidopinion Aug 2015 - Feb 2019Irvine, Ca, Us- As part of the founding team, developed market strategy for SolidOpinion - the online user engagement and sentiment analytics platform, that harvested data from YouTube, Reddit, Instagram etc. - Sold the technology to companies including Tribune Media, Hearst Media, Forbes, and Salon.com. - Developed strategic partnerships, managed the platform implementation and customization to enhance the clients’ technology strategies, resulting in growth of over 30% in clients’ websites user engagement.- Oversaw Support team to manage over 4.5M active platform users and over 18M/month user engagements. - Scaled operations for investor funding and further acquisition by Ideanomics. -
Vp Of Business Management And OperationsOpendsp Jan 2015 - Jun 2016- Joined the SaaS AdTech startup and built their Sales and Customer Support operations.- Secured partnerships with top supply-side platforms such as Google, OpenX, Pubmatic, and MediaMath.- Closed contracts with 10+ national accounts including Booking.com, IHG, Motorola, Integral Ad Science, and 1800-Flowers generating over $500,000 in advertising revenue in the 1st year.- Managed the relationships to ensure 100% customer satisfaction which resulted in the company’s acquisition by one of its top clients. -
Head Of International Business ManagementExponential Dec 2010 - Dec 2014Emeryville, Ca, Us- Lead the company's international expansion for Online Video Advertising division into 26 new markets across Europe, Latin America, Middle East and Asia by building relationships with top online advertising agencies and C-level executives on digital marketing teams of top brands such as P&G, Microsoft, Unilever, Coca-Cola.- Won annual contracts, secured renewals and grew each account to $1M+ in annual revenue, helping the company grow from $0 to $20M+ in international video ad revenue within 2 years. - Secured buys from major trading desks resulting in 100%+ growth YoY.- Hired and trained a high-performing global team of over 50 Country Managers, Sales, and Customer Success Specialists, coached them to focus on consultative selling to become trusted partners to the clients. -
Account ExecutiveK&C (Krusche & Company) Jan 2010 - Nov 2010München, DeGenerated new and recurring revenue (Software Development Services) through prospecting, outreach, pitches, service demos to deal negotiation, client management, and up-selling. -
Key Account ExecutiveCti Consulting Agency Jan 2009 - Dec 2009Ensured customer success through strategic consulting of leading CPG and Construction brands: produced integrated sales and revenue forecasts, go-to-market plans, field budgets.
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Head Of Marketing OperationsUdk Gazbeton Jan 2008 - Dec 2008Dnipropetrovsk, UaLaunched product (autoclaved aerated concrete) to become the top brand in the market: defined value prop, developed go-to-market plans, oversaw their delivery. -
Head Of MarketingTechnopark Corp. Feb 2004 - Dec 2007Promoted from Marketing Manager position to build and manage the marketing department, focusing on sales initiatives and account management to ensure client success through branding, design, SEM, PR, and events.
Lena Flattery Education Details
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Dnipropetrovsk University Of Economics And LawLaw -
Dnipropetrovsk University Of Economics And LawBusiness/Managerial Economics
Frequently Asked Questions about Lena Flattery
What company does Lena Flattery work for?
Lena Flattery works for Thinkwallet
What is Lena Flattery's role at the current company?
Lena Flattery's current role is Vice President of Customer Success.
What schools did Lena Flattery attend?
Lena Flattery attended Dnipropetrovsk University Of Economics And Law, Dnipropetrovsk University Of Economics And Law.
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