Lena Haider Email & Phone Number

London, ON, CA

Calgary, Alberta, Canada

- Provides parenting education and guidance to individual parents/caregivers around parenting concerns, parent-child interaction and stages of child development - Conducts developmental screenings with families to help educate parents about their child's development and identify service needs - Provides parents/caregivers with information on positive.

London, ON, Canada

• Managed staffing, scheduling, budget and all admin work required to the run the Early Years Department at the Family Centre as a nonprofit
• Used multiple computer software programs to collect data regarding community engagement, resident participation & supports needed and reported them to the City of London
• Managed the Early Years staff to ensure proper delivery of EarlyON model programs to families, adults and children
• Used a community development approach to foster neighbourhood engagement with residents, partners and stakeholders
• Co-ordinated all promotional and social media for the EarlyOn programs in the catchment area & Family Centre Westminster
• Co-ordinated training for all EarlyOn staff to ensure strong understanding of all areas of service delivery

London, Ontario, Canada

 Responsible for main reception/resource area including greeting and providing seamless connections to appropriate programs and services Provided families/individuals with appropriate referrals to local programs and services based on their needs-Worked with partnering agencies to provide the community with programs and services that fulfill their needs.

• Managed product transactions with various vendors while promoting company products to increase sales
• Promoted the company’s Credit Card to customers and processed their applications
• Demonstrated strong product knowledge and understanding of customer base
• Resolved customer conflicts and answered questions to ensure they left the store with a positive experience

Bachelor’S Degree, Honors Specialization In Family Studies

Early Childhood Education And Teaching