Lena Hallberg Email and Phone Number

Portfolio owner of Open RAN (Radio Access Network) Support Market Offering Variants; Incident Handling and Multivendor Handling. Provide Portfolio deliverables and secure Commercial Offering is available for Ericsson Cloud RAN product validated/verified solutions.Secure Customer Software Support Service Operational Readiness for 4G/5G/Cloud RAN products, both SW and HW. Drive product requirements and Serviceability improvements towards product design. Manage and coordinate Service Preparation for new products and releases. Secure Competence and Training Framework set up. Control Extend Support Business after End Of Support.

Secure Customer Software and Hardware Support Service Commercial and Operational Readiness for Radio Access Network product areas 3G, Wifi, Antenna Near Products and Power & Enclosure, both SW and HW. Drive product requirements and serviceability improvements towards product design. Assure service preparation for new products and SW-releases. Secure aftermarket Spare Parts and Hardware Support Sales and control of Product Life Cycle Management at phase-out; Last Time Buy to End Of Support.

Portfolio owner of Network Roll-Out Services; Installation and Site Engineering. Drive Installability KPI and assure cost efficient installation at Radio Base Station sites. Secure Network Roll-Out Service Business Readiness for new Radio Base Station products & solutions.

Lead development of Subcontractor Service Delivery Concept for Network Roll-Out Services. Handle Sourcing and Competence Management incl. roles & responsiblities, work instructions, man-hours calculation and training & certification program. Drive development of delivery processes, methods and tools.

Site Engineering of Radio Base Station sites for Ericsson's customers worldwide. Perform site investigations, hardware dimensioning, produce drawings and cabling diagrams and record data in site installation documentation.

Logistic responsible for mobile network incl. material planning and supply to Ericsson's customers in China and Latin America. Execute order taking, picking, delivery and invoicing. Perform arrival control of materials at customers' store locally.

Sales and Marketing of industrial glass products.

Sales and Marketing of data storage products.