Lena Ilg Email & Phone Number

Dornbirn, Vorarlberg, Austria

Dornbirn, Vorarlberg, Österreich

Voice of the customer activities- project lead for annual global Brand Equity study

Sankt Gallen, Schweiz

Stuttgart Area, Germany

Customer Feedback Analytics at the intersection of advanced analytics and market research- Project lead for the re-design and implementation of the global customer satisfaction reporting in SAP Analytics Cloud- End-to-end responsibility for realization of new and existing text analytics use cases- Ad-hoc analyses of customer data and preparation of management reports

Kaufering, Germany

Insights into Services Marketing, Product Management and Market ResearchPlanned and independently conducted a market research project that aimed at measuring service quality and getting insights into the customer perspective.- Conception and project management of a qualitative study with focus group discussions and a quantitative survey- Analysis of results in SPSS- Presentation of results

Main involvement in projects from the field of empirical labour and industrial economics.Wrote a university paper in one of the ongoing projects (evaluation of a German labour market program)

Essen Und Umgebung, Deutschland

Work in the department of "Labour Markets, Education, Population"- Support for staff in various ongoing research project (externally funded as well as internal projects)- Literature and data research- Data analysis in Stata and Excel- Writing parts of final reports

Tübingen Und Umgebung, Deutschland

Main involvement in projects dealing with the IAB Establishment Panel and various other projects from the field of empirical labour and industrial economics.- Data and literature research- Data analysis (Stata)- Writing parts of the final reports

Tübingen Und Umgebung, Deutschland

Worked on a project that evaluated a German labour market programme.- Data processing and analysis- Writing and editing Stata code- Literature research- Writing parts of the final report

Berlin Und Umgebung, Deutschland

Worked on several ongoing projects that covered various topics in economic consulting- Literature and data research- Data analysis- Writing of reports and research proposals

Vancouver Und Umgebung, Kanada

Supported the preparations for the Foundation's upcoming conference on Asia capabilities.- Desk research on various topics related to "Asia capabilities"- Writing summaries of book chapters, articles and reports- Support in daily business

Brahmavar, Karnataka, India

English teacher at the local governmental primary school.Teaching English for 3rd - 7th standard students, with creative methods, to improve their verbal and written English skills

Master Of Science (M.Sc.), Economics

Bachelor Of Science (B.Sc.), International Economics And East Asian Studies

Activities and Societies: Studieren Ohne Grenzen e.V.

Economics, Political Science, History

Activities and Societies: Queen's Outdoor Club, Women's soccer intramural, Photo-ops 2 semesters of study abroad as part of the Ontario.