Lena Maria Pop Email and Phone Number

As a Talent Acquisition , I am responsible for working with Hiring Managers and managing 100+ requirements for internal and external clients. I work closely with client SPOC, operation management, and HR staff. I am responsible to drive and deliver weekly/monthly/quarterly production goals as set by management team, this role requires program management skills to get everyone agreed on sourcing strategies and timelines.I have hired very critical resources with difficult skills to find… Show more As a Talent Acquisition , I am responsible for working with Hiring Managers and managing 100+ requirements for internal and external clients. I work closely with client SPOC, operation management, and HR staff. I am responsible to drive and deliver weekly/monthly/quarterly production goals as set by management team, this role requires program management skills to get everyone agreed on sourcing strategies and timelines.I have hired very critical resources with difficult skills to find in the market for very strong companies in the market. •A Talent Acquisition Partner is responsible for every aspect of a company’s Technology.•I have worked with business stakeholders and product teams to define recruitment roadmaps, creating job descriptions, developing and communicating hiring plans.• Sourced candidates from a range of technical discipline via referrals, professional networking sites and job portals, making hiring through vendor at only 30%.• Provided recruitment counsel on market intelligence and guidance to hiring managers on their role in acquiring talent.• Developed strong business connections and ability to collaborate efficiently with management.• Set up survey to gather feedback on the interview process and generated trans formative ideas for improvement.• Maintained transparency and set clear expectations from the beginning of interview process with applicants.• Counseled the candidate on wholesome benefits and salary. • Follow through on pre joining documentations and verification.• Updating the business stakeholder periodically on hiring updates.• Ensure all interview responses are properly documented, maintained and used fairly.• Make sure entire Full Life Cycle Recruiting process is proper conducted and giving the right experience to the candidate.Built professional relationships with the external recruitment agencies along with managing the success measurement process. Show less

Directly engaged in managing and customer accounts, handled teller transaction. Selling/cross-selling bank products and services, and resolved customer service issues. Referred customers to other areas of U.S. Bank as appropriate. As a Universal Banker, I was able to convert service opportunities into sales events.Was able to get licensed and register under National Mortgage Licensing System (NMLS).Awarded Annual Star of Excellence (top 10% nationally) after only 6… Show more Directly engaged in managing and customer accounts, handled teller transaction. Selling/cross-selling bank products and services, and resolved customer service issues. Referred customers to other areas of U.S. Bank as appropriate. As a Universal Banker, I was able to convert service opportunities into sales events.Was able to get licensed and register under National Mortgage Licensing System (NMLS).Awarded Annual Star of Excellence (top 10% nationally) after only 6 monthsClosely worked with the Audit team, ensuring top quality sales and transaction result, while following strict regulations.Quickly became an escalation point for team members and regular clients, being able to build trust relationships.Constantly met and exceeded the sales goals, while helping other team members with referralsAttended numerous trainings, banking and sales related, through which I can mention: Banker training; Sales in Banking; Managing tough Customers; Return on Investment. Show less

Preparing the daily upsell list – arranging the car fleet, availability and setting the upsell pricesUpsell for bonus target – building daily plan for achieving and exceeding the bonus targetComplete rental agreement transactions on the front office systemSelling SIXT's full product range – not only rental cars, but also insurance, tires, GPS, booster seats, etc... .Converting customer enquiries into reservations – any phone call or person asking about prices, terms or… Show more Preparing the daily upsell list – arranging the car fleet, availability and setting the upsell pricesUpsell for bonus target – building daily plan for achieving and exceeding the bonus targetComplete rental agreement transactions on the front office systemSelling SIXT's full product range – not only rental cars, but also insurance, tires, GPS, booster seats, etc... .Converting customer enquiries into reservations – any phone call or person asking about prices, terms or conditions was to be translated into a reservation contract. My success rate (contracts followed through by clients was very high)Maximize “Walk In” business – for ad-hoc customers, coming without reservations, being able to sign contracts, although we had a strong competition at the locationObtained multiple star rewards for: “Most Valuable Team Player”, “best regional agent”…Involved in defining Job Descriptions, finding profiles, interviewing and training new, selected team members.Manage customer queries/concerns regarding vehicle rentalFleet planning;Significant Achievements: Obtained bonus award for best Sales agent in history of the branch at Brussels Airport. This was one of the busiest stations in the world. Quickly became point of escalation for all team members, being able to manage all difficult situations, both technical and non-technical (price, process related, complaints). Appointed as Lead for VIP/Diamond customers, from upper Managers to various companies CEO`s and owners. Maintained a top position throughout my employment for customer satisfaction, always went the extra mile, ensuring customer loyalty. Show less

Prospecting the market for potential customersContacting potential customers and processing ordersDuring my employment, I have reached and surpassed my daily / monthly sales objectives