I oversee all aspects of the company finances. I handle all purchase and sales figures from our numerous retail channels, ie the coffee roasting wholesale retail business, our cafe and weekend market stall, all webshop sales, and as of last year, our thriving bar and kitchen! I was entrusted early on with handling all monies (physical and bank account access) ensuring all funds are accounted for and declared correctly. I carryout all banking and obtaining of change for each retail site. Furthermore, I assisted in setting up the systems to handle and organize takings for the newer channels - stepping into the bar and overseeing the set-up of till reporting. I have also created numerous cash up templates, tailored to the newer departments.I carryout the credit control on our wholesale business to maintain steady cash-flow, and ensure all book keeping is correctly maintained for each side of the business. I sustain high levels of communication with our wholesale dispatch team to aid in keeping customers within their credit terms. I am a point of contact for any logistical problem solving from the wholesale dispatch side, should they require my help. Recently this has been taken over by a new recruit!I plan and process all supplier payments, often liasing with their own accounts departments to assist with both their and my general queries. I am responsible for reconciling all incoming and outgoing payments in the account, as well as producing all figures for the sales made, and actively working to produce and submit quarterly VAT returns in a timely manner. I process the company payroll fortnightly for 40-50 employees, as well as quarterly dividend payments. I organize assistance in my department - for administrative tasks and also with outside contractors to help facilitate the completion of more complex tax related tasks. These staff report to myself, as I organize their workload to guarantee all bases are covered when it comes to closing off our accounts.

PA duties to CEOOffice / Building maintenancePreparing reports / power point presentationsGeneral Admin duties

Responsibilities included:* Act as the manager's first point of contact with people from inside and outside the organization* Efficiently managing a busy reception, dealing with all incoming sales queries / bookings / customer complaints* Recruiting and training all front of house staff * Greet and guide clients with a very high level of hospitality, organise and maintain diaries and make appointments* Review incoming email, faxes and letters* Produce documents, reports and carry out background research and present findings into subjects the manager is dealing with* Organise and attend meetings, and ensure the Managing Director is well prepared* Handle company accounts and book keeping, and preparing accountant to handle company payroll

Responsibilities included:* Events coordination - Maintaining good relationships with and dealing with promoters in organizing for events, as well as negotiating and handling venue hire fees, DJ payments and setting up venue to meet specific requirements* Managing staff and evaluating strengths and weaknesses of each department in order to ensure operations were carried out efficiently* Recruiting suitable staff to work in each of the various departments (diner/bar/reception and front of house)* Answering calls, responding to email enquiries to promote the venue and make bookings* Entrusted to handle all money taken in by the entire venue, and to balance accounts and prepare banking* Personally provided support for all departments, i.e. trained in all basic aspects of key company roles in order to step in when required* Provided a high level of customer service to visitors to guarantee they left the venue satisfied, and wanting to return* Organised work rotas for all staff members

Took on temporary administrative roles at the following offices :Impact PR AgencyDaily Mail Group World Media Limited

Responsibilities included:* Handling various communications media to make telephone sales, internet and over the counter bookings* Updating website and using MS Excel to track ticket sales* Entrusted with customer credit card details and valuable tickets* Building strong customer service skills by answering and following up a large volume of enquiries