Lena Riddarvinge Email and Phone Number
Lena Riddarvinge work email
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Lena Riddarvinge personal email
I am a highly motivated, organised and result driven person with a talent for leading teams as well as develop and optimise efficient business processes in a successful way. My extensive experience managing large and complex implementation projects and programmes on a global level within IT, Telecom and Insurance industry has taught me no project delivery comes without challenges and this is where my excellent problem solving and coaching skills comes well at hand. My experience from business process optimisation, e-business, system implementations, merger & acquisition as well as outsourcing projects and building shared services has given me a broad business understanding.Key strengths; - Track record of project and programme delivery to high standards for +10 years (Certified PRINCE2 Practitioner) - Building trusted customer relationships - Business development and continuous business improvement - Change management and process optimisation - Strategic mind-set and analytic ability - Strong knowledge of SSC concept and IT outsourcing - Communication skills
Rsa
View- Website:
- rsagroup.com
- Employees:
- 11512
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Head Of Customer Relations (Interim)Bonnier Solutions Ab Mar 2018 - PresentStockholm County, Sweden
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Business Development ManagerRsa Feb 2014 - PresentStockholm, SwedenPlaying a pivotal role in driving and managing the transformation and development of a Shared Service Centre concept within finance. Responsible of SSC projects with main focus on benefit realisation, ensure adequate IT infrastructure and support is in place. Establishment of formal relationship with internal customers by defining contractual service level agreement, building a proactive environment with change management and stakeholder management in focus. Also standardisation and optimisation of processes.
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Senior Project- And Programme ManagerRsa Aug 2011 - Feb 2014ScandinaviaDesigned the strategy and drove development of RSA Scandinavia online channel. The mission was to create a more customer friendly online experience and increase online sales revenue. Accountable for securing investment and resources required to set up and run all aspects of the programme including result- and budget. Ensuring direction for and integrity of the programme - focusing inwardly on the internal consistency of the programme, and outwardly on its coherence with interfaces to other programmes, alignment with RSA overall strategy and IT roadmap. Leader and mentor to project managers throughout the lifecycle of the programme.
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Senior Project And Programme ManagerBt Global Services Feb 2008 - Aug 2011Stockholm, SwedenManaged business critical projects based on PRINCE2 methodology according to BT Planning Assurance and Delivery Assurance processes. Defined management responsibilities for project teams, including resources, budget and planning. Primary responsibility for meeting defined business goals as scoped by project objectives. Part of the BID process to ensure Transition & Transformation project key information is captured and used to create a project and resource plan which all stakeholders (BT, customer and 3rd party suppliers) can commit to. Acquisition projects into BT Nordics business. Management of internal business improvement projects. Experience in managing cross-functional departments and teams. Appointed deputy for Nordic Project Management team. -
Project ManagerAxians Feb 2007 - Mar 2008Management of Transition and Transformation projects within IT-Outsourcing business based on Pejl project Methodology. -
Technical Project Manager, Technical Specialist, System OwnerHi3G Access Ab 2001 - 2006Implementing IT infrastructure, delivery of business critical IT services during a period when 3 was a rapidly growing company in the Nordic countries. Designing and building windows based IT-platforms. Among other a complex client-server solution based on Citrix/Terminal server for 3´s Customer service and 3 stores in the Nordic region, also supporting 3´s NOC. This environment supported 300 simultaneous users with 50+ applications and thereby classified as the most business critical environment. The role included analysis and evaluation of new systems, technical advisory and member of Hi3G Security Forum. System owner with 24/7 responsibility and acting Internal IT Manager as required. -
It ManagerPipebeach 2000 - 2001Stockholm, SwedenIT-Manager responsible for entire IT environment. Pipebeach developed a voice recognition solution and expanded rapidly at this point. Main focus was to upgrade and standardise the entire IT environment to meet business needs. Financial and sourcing responsibilities.
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Technical SpecialistThe Swedish Security Services (Säpo) 1998 - 2000Stockholm, SwedenThe Swedish Security Police works to detect offences against national security fight terrorism and protect the central Government. This is to protect the democratic system, the rights and freedoms of our citizens and national security. Worked with development, operation and support of various technical systems as a member of the technical unit.
Lena Riddarvinge Skills
Frequently Asked Questions about Lena Riddarvinge
What company does Lena Riddarvinge work for?
Lena Riddarvinge works for Rsa
What is Lena Riddarvinge's role at the current company?
Lena Riddarvinge's current role is Head of Customer Relations (Interim) at Bonnier Solutions AB.
What is Lena Riddarvinge's email address?
Lena Riddarvinge's email address is le****@****nge.com
What skills is Lena Riddarvinge known for?
Lena Riddarvinge has skills like Project Management, Business Process Improvement, It Service Management, Analysis, Prince2, Project Planning, Service Delivery, Management, Cross Functional Team Leadership, Outsourcing, Itil, Service Management.
Who are Lena Riddarvinge's colleagues?
Lena Riddarvinge's colleagues are Constance Brown, Novi Pasedan, Lisa Long, Hannah Dunne, Emmett Larkin, Vincenzo Parlati, Kathy Cashman.
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