Lena Riddarvinge Email & Phone Number

Stockholm County, Sweden

Stockholm, Sweden

Playing a pivotal role in driving and managing the transformation and development of a Shared Service Centre concept within finance. Responsible of SSC projects with main focus on benefit realisation, ensure adequate IT infrastructure and support is in place. Establishment of formal relationship with internal customers by defining contractual service level agreement, building a proactive environment with change management and stakeholder management in focus. Also standardisation and optimisation of processes.

Scandinavia

Designed the strategy and drove development of RSA Scandinavia online channel. The mission was to create a more customer friendly online experience and increase online sales revenue. Accountable for securing investment and resources required to set up and run all aspects of the programme including result- and budget. Ensuring direction for and integrity of the programme - focusing inwardly on the internal consistency of the programme, and outwardly on its coherence with interfaces to other programmes, alignment with RSA overall strategy and IT roadmap. Leader and mentor to project managers throughout the lifecycle of the programme.

Stockholm, Sweden

Managed business critical projects based on PRINCE2 methodology according to BT Planning Assurance and Delivery Assurance processes. Defined management responsibilities for project teams, including resources, budget and planning. Primary responsibility for meeting defined business goals as scoped by project objectives. Part of the BID process to ensure Transition & Transformation project key information is captured and used to create a project and resource plan which all stakeholders (BT, customer and 3rd party suppliers) can commit to. Acquisition projects into BT Nordics business. Management of internal business improvement projects. Experience in managing cross-functional departments and teams. Appointed deputy for Nordic Project Management team.

Management of Transition and Transformation projects within IT-Outsourcing business based on Pejl project Methodology.

Implementing IT infrastructure, delivery of business critical IT services during a period when 3 was a rapidly growing company in the Nordic countries. Designing and building windows based IT-platforms. Among other a complex client-server solution based on Citrix/Terminal server for 3´s Customer service and 3 stores in the Nordic region, also supporting 3´s NOC. This environment supported 300 simultaneous users with 50+ applications and thereby classified as the most business critical environment. The role included analysis and evaluation of new systems, technical advisory and member of Hi3G Security Forum. System owner with 24/7 responsibility and acting Internal IT Manager as required.

Stockholm, Sweden

IT-Manager responsible for entire IT environment. Pipebeach developed a voice recognition solution and expanded rapidly at this point. Main focus was to upgrade and standardise the entire IT environment to meet business needs. Financial and sourcing responsibilities.

Stockholm, Sweden

The Swedish Security Police works to detect offences against national security fight terrorism and protect the central Government. This is to protect the democratic system, the rights and freedoms of our citizens and national security. Worked with development, operation and support of various technical systems as a member of the technical unit.