- As a technical support representative, my primary responsibility was to assist customers with resolving technical issues they encountered with our products or services. This involved troubleshooting hardware and software problems, guiding users through step-by-step solutions, and escalating complex issues to higher-level support teams when necessary. I provided timely and courteous support via various communication channels such as phone, email, and live chat, ensuring customer satisfaction… Show more - As a technical support representative, my primary responsibility was to assist customers with resolving technical issues they encountered with our products or services. This involved troubleshooting hardware and software problems, guiding users through step-by-step solutions, and escalating complex issues to higher-level support teams when necessary. I provided timely and courteous support via various communication channels such as phone, email, and live chat, ensuring customer satisfaction and retention. Additionally, I maintained detailed records of customer interactions and contributed to knowledge bases to improve efficiency and effectiveness in resolving common issues. Overall, my role was focused on delivering prompt and reliable technical assistance to users to ensure smooth operation and optimal performance of our products/services.-Translating ERPNext to Arabic, it would typically involve translating the user interface, menus, buttons, and other elements of the software into Arabic language to make it accessible and user-friendly for Arabic-speaking users. This translation process ensures that Arabic-speaking users can navigate and use ERPNext effectively in their native language, enhancing usability and accessibility. Show less

As an AR (Accounts Receivable) Accountant, your responsibilities included managing receivables, reconciling accounts, following up with customers for payments, and preparing commissions for salespersons. This role involved maintaining accurate financial records, ensuring timely collection of payments, and supporting the sales team by calculating and distributing commissions based on performance metrics.

As a bookkeeper for an interior design company, I was responsible for managing the financial records and transactions remotely. My duties included performing bank reconciliations, recording financial transactions, managing accounts payable and receivable, and preparing financial reports.Additionally, as a financial manager for a restaurant, I oversaw the financial operations of the business, including managing cash flow, preparing financial statements, creating budgets, and providing… Show more As a bookkeeper for an interior design company, I was responsible for managing the financial records and transactions remotely. My duties included performing bank reconciliations, recording financial transactions, managing accounts payable and receivable, and preparing financial reports.Additionally, as a financial manager for a restaurant, I oversaw the financial operations of the business, including managing cash flow, preparing financial statements, creating budgets, and providing strategic financial planning. I was also responsible for managing accounts payable and receivable, preparing payroll, and ensuring compliance with tax laws and regulations.Through my experience in both bookkeeping and financial management roles, I have gained expertise in financial analysis, accounting software, and reconciliation processes. I am dedicated to maintaining accurate financial records and providing insightful financial analysis to guide business decisions. With excellent communication and problem-solving skills, I am able to effectively collaborate with clients and colleagues to achieve successful outcomes Show less

As a financial manager at a medical company, I was responsible for overseeing the financial operations of the business. My primary duties included managing financial reporting, creating budgets, and providing financial analysis and recommendations to support business decisions.To effectively manage the company's finances, I utilized various software programs, including CRM systems, Fish Pool, and QuickBooks. I leveraged these tools to track financial transactions, monitor cash flow… Show more As a financial manager at a medical company, I was responsible for overseeing the financial operations of the business. My primary duties included managing financial reporting, creating budgets, and providing financial analysis and recommendations to support business decisions.To effectively manage the company's finances, I utilized various software programs, including CRM systems, Fish Pool, and QuickBooks. I leveraged these tools to track financial transactions, monitor cash flow, manage accounts payable and receivable, and reconcile financial accounts.Through my experience as a financial manager, I have developed expertise in financial analysis, accounting software, and financial reporting. I am dedicated to maintaining accurate financial records and providing strategic financial planning to support business growth. With excellent communication and leadership skills, I am able to effectively collaborate with colleagues and stakeholders to achieve successful outcomes Show less

Preparing the monthly payroll, monitoring the fund, preparing accounting entries and preparing periodic reports