As a Learning Facilitator, I design and deliver engaging and effective training programs, using Jira, Workday, and other tools to streamline the process and improve the outcomes. I have a Bachelors of Science degree from the University of Illinois at Urbana-Champaign and three certifications in tech recruiting, project management, and quality control, demonstrating my commitment to continuous learning and professional development. I am also currently obtaining a Masters degree in Information Technology Management.With over eight years of experience in the financial services industry, I have developed strong skills in financial and credit analysis, pipeline management, and customer service. I have worked as an Operations and Training Specialist and a Mortgage Analyst at The Federal Savings Bank, where I contributed to the team's success by developing standard policies and procedures, assisting new hires, and analyzing complex loan scenarios. I am passionate about finding solutions and achieving goals, while creating a positive and collaborative work environment.
Listed skills include Leadership, Event Planning, Program Development, Public Speaking, and 18 others.