Lena Chen

Lena Chen Email and Phone Number

Senior Product Manager Lead at Microsoft Security @ Microsoft
Redmond, WA
Lena Chen's Location
Greater Seattle Area, United States, United States
Lena Chen's Contact Details
About Lena Chen

As Senior Product Manager Lead at Microsoft Security, I led the roadmap, prioritization, feature design and cross-functional development of D365 Fraud Protection. This SaaS product helps online businesses and organizations safeguard their revenue and reputation by detecting account and payment fraud. Built with adaptive AI technology, DFP protects billions of transactions for Microsoft businesses and services and for online merchants, Payment Processing Providers and Financial Institutions worldwide. With 15 years of experience in leading product research, quantitative analysis, data-driven feature design and development, product launches, and customer onboarding for scalable and distributed SaaS products, I excel in collaborating with cross-functional teams and building strong customer and partner relationships. Product ManagementRoadmap planning, Feature prioritization, Competitive analysis, Data analysisMarket research, Business intelligence, Cross-functional collaboration, Partner relationshipProduct Launch, User research, UX design, Scrum, Agile development, Release ManagementCustomer engagement, Customer acquisition, Customer onboarding, Trial & POCTechnology & FrameworkAzure Entra ID, CIAM, Power Automate, Power BI, GitHubiOS, Android, React Native, Microservice, Web development, Rest APIDataMS SQL Server, PostgreSQL, OracleLanguageC#, Python, JavaScript, HTML, CSS

Lena Chen's Current Company Details
Microsoft

Microsoft

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Senior Product Manager Lead at Microsoft Security
Redmond, WA
Website:
microsoft.com
Employees:
10
Company phone:
0124 415 8000
Lena Chen Work Experience Details
  • Microsoft
    Senior Product Manager Lead
    Microsoft Aug 2019 - Present
    Redmond, Washington, Us
    As Senior Product Manager Lead at Microsoft Security, I led the roadmap, prioritization, feature design and cross-functional development of D365 Fraud Protection. This SaaS product helps online businesses and organizations safeguard their revenue and reputation by detecting account and payment fraud. Built with adaptive AI technology, DFP protects billions of transactions for Microsoft businesses and services and for online merchants, Payment Processing Providers and Financial Institutions worldwide.
    View
  • Laserfiche
    Senior Product Manager
    Laserfiche 2010 - 2019
    Long Beach, California, Us
    Grown and led a cross-functional team of Engineers, UX and UE from inception to launch of the new product Laserfiche Forms and visual workflow management system. Achieved $2.2MM revenue in the first year of launching and maintained a steady 85% growth since then.Proactively engaged with functional managers to streamline their business processes using Laserfiche Forms, automating more than 400 business processes.Led cross-functional teams from Long Beach, Toronto, Hong Kong, and Shanghai from inception to launch of a new reporting and analytics product, achieving over 95% of customer adoption upon initial release.Developed strong partnerships with scanner hardware companies, including Samsung and Ricoh; Led the development and launch of Laserfiche Connector for smart printers and scanners.
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  • M2S
    Software Engineer
    M2S 2009 - 2010
    West Lebanon, Nh, Us
    Validated data and troubleshoot issues with Oracle, PostgreSQL and Access database and scripts
    View

Lena Chen Skills

Software Development Sql Scrum Agile Project Management Product Development Business Analysis Certified Scrum Master Csm Java Product Management Bpmn Javascript Oracle Business Process Design Cloud Applications Laserfiche Cloud Security Cloud Computing C# Product Design User Experience Product Launch Product Lifecycle Management Salesforce Tableau Analytics

Lena Chen Education Details

  • Dartmouth College
    Dartmouth College
    M.E.M Engineering & Management
  • Shanghai Jiao Tong University
    Shanghai Jiao Tong University
    Electrical And Computer Engineering
  • Shanghai Jiao Tong University
    Shanghai Jiao Tong University
    Finance

Frequently Asked Questions about Lena Chen

What company does Lena Chen work for?

Lena Chen works for Microsoft

What is Lena Chen's role at the current company?

Lena Chen's current role is Senior Product Manager Lead at Microsoft Security.

What is Lena Chen's email address?

Lena Chen's email address is le****@****ail.com

What is Lena Chen's direct phone number?

Lena Chen's direct phone number is +156298*****

What schools did Lena Chen attend?

Lena Chen attended Dartmouth College, Shanghai Jiao Tong University, Shanghai Jiao Tong University.

What skills is Lena Chen known for?

Lena Chen has skills like Software Development, Sql, Scrum, Agile Project Management, Product Development, Business Analysis, Certified Scrum Master Csm, Java, Product Management, Bpmn, Javascript, Oracle.

Who are Lena Chen's colleagues?

Lena Chen's colleagues are Rahaf Deeb, سناء احمد ابو اليزيد نصر, Giai Trí, Jessica Wang, Micah O'shaughnessy, Csp, Matthias Quapil, Dev Charles.

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