Oversaw and led Implementation of $30Mil. ‘Fit to Compete’ Global cloud-based SAP Trade Promotion Management solution, that enables excellence in Sales Planning and Trade Promotion processes, optimize promo tactics, intensity, mechanic and timing across products and trade to drive top and bottom line growth by 2% across SCJ.  Build a global and sustainable TPM operating model with a multi-archetype template approach to standardize TPM processes, tools and advanced reporting capabilities to improve the Promo ROI by 15-20%. Develop and execute training and change communication management to ensure adaptability, maximize business results and strengthen compliance and controls. Drive shares, revenue, profit margins and dollars via enhanced promotion effectiveness, and increased productivity by leveraging accurate, detailed, timely and actionable insights out of SAP TPM.

Planned, directed and oversaw the establishment and on-going development of Supplier Visibility Program to deploy an E2Open solution with a core focus on streamlining enterprise-wide processes and enhancing, defining and driving Organizational Change Management & Business Process Transformation for global Supply Chain across 102 sites.  Held full accountability for providing strategic management/direction across all activities. Orchestrated all facets of team building, development and mentorship.  Ensured the effective/timely standardization of global operations at all international locations. Enabled communication consistency & improved supplier visibility to reduce production down-time by minimizing supplier disruption.  Improved productivity from delivery visibility (Clear-to-Build management) by 2%; reduced expedited inbound freight by 10-15% and achieved 5-10% of inventory reduction savings.

Spearheaded ground up development and implementation the PMO Strategy, Governance, Planning and Execution of a multi-year $100Mil. Strategic Global Cybersecurity Portfolio to protect JCI brand, its intellectual property and ensure business systems availability and profitability. Cultivated and managed a team of 25 Program/Project managers and 200 cross-functional team members with 30 vendors worldwide. Developed Board presentation materials with Cyber Scorecards and provided regular and measurable status update readouts to the Executive Steering Committee and Senior Leadership Team. Visualized and structured the full strategic Cybersecurity Roadmap, developed a 3-year Cybersecurity Program ground-up plan with milestones, effort, schedule, budget and resource plan. Prioritized 25 security initiatives to align with business mission, vision and goals. Built foundation and new capabilities to increase the overall JCI cybersecurity ‘red’ maturity level from 1.5 to 3.5 under budget and ahead of schedule, ultimately reducing overall business risk. Brought JCI Cybersecurity from build to run state in 12 months, exceeded Board of Directors expectations for deliverables by accomplishing over 60% of milestones of 3-year program within 1 year.  Pioneered multiple sets of controls and best practices to address complex and constant change, while ensuring efficiency and quality of deliverables.

Global IBM Compliance ProgramLed and managed from the inception through closing a Global Infrastructure IBM Compliance Program to ensure compliance with IBM software license agreement and avoid penalties to JCI of up to $30 Million dollars, reporting to JCI CIO and Executive Team. Program was successfully completed 9 month ahead of the schedule and under budget, resulting in additional savings for JCI.GWS Technology Program Manager Consultant – (Global Transformation Program) Participated in strategic planning and definition of Business Transformation Initiative across Global Workplace Solution organization; led development and execution of IT Project Portfolio, its overall budget and scope, along with process improvements across multiple Work Streams to help examine, measure and improve business processes in order to deliver cost saving and eliminate waste.Managed projects, scope, budget and global program team of disbursed IT professionals to deliver significant improvements to GWS FMP platform, and implement new products and services to JCI customers under tight timeline constraints and competing priorities.

Led and managed day-to-day initiation, planning and execution of all Health Care Reform Program related work for Actuarial/ Finance business areas for all projects and releases. Ensured scope, resources, timeline, budget and overall HCR readiness, across enterprise-wide multi-functional business and IT teams.• Provided Program Management leadership related to achieving Regulatory Compliance with the Affordable Care Act. Managed strategic and tactical efforts concerning emerging requirements. • End-to-end process transformation including all aspects of the healthcare insurance value chain; business process and technology related efforts. Managed critical dependencies between multiple projects across a multi-tiered program structure. • Developed and implemented Program Status Reports, Dashboard Reports, and Traceability Matrix; PMO processes and project governance, repositories and policies for all projects in the HCR program, establishing continuous process improvement.• Led successful implementation of CA Clarity PPM for Humana One PMO.• Oversaw timely submission of all major features, requirements, design, test cases and delivery of the final product for numerous projects and releases. • Identified, documented and communicated Program risks, dependencies, assumptions and decisions to PMO, leadership team, cross-functional Business Leads, PMs, RMs and project teams; manage daily change and uncertainty due to HCR nature. Drove successful resolution of issues and roadblocks.

Senior IS Project Manager – Credit, Finance, Customer Care, Marketing Responsible for leading, managing and delivering all aspects of Strategic Customer Care IVR Phone System Implementation projects and multimillion Account Receivable Credit System Migration project in matrix environment, using Kohl’s approved tools (Clarity, OWB, SharePoint site) and PMO project governance process with more than 38K hours.● Planned, managed and executed scope, schedule and budget in fast-paced environment with continuous challenges. ● Led a diversified, highly dynamic team of internal and external resources through the project lifecycle ensuring on-time, to-budget, to-specification delivery of all Kohl’s Customization and successful migration of all AR Credit Systems from Tandem to First Data. ● Developed and managed all relationships with business partners, vendors and off-shore resources from planning through contract execution and closing to make sure timely delivery of all scope requirements by managing and mitigating risks, resolving issues, removing roadblocks and foster a positive team environment, while driving standards, consistency, and continuous process improvement.

Senior Infrastructure Program Manager – E-Sign PilotResponsible for successful design, development and deployment of Infrastructure for the Kohl’s 100 Pilot Stores to support revolutionary, cutting edge, end-to-end hardware/software integrated wireless solution ‘Digital Signing System’ to enable chain-wide, real-time, dynamic pricing, improve price accuracy, sharply reduce costs and paper waste with a capital budget of $10,000,000.● Directed, managed and executed all stages of this program - from planning to closing. ● Led a diverse project team of up to 50 resources to consistently drive to meet or exceed team and individual goals, while managing unforeseen problems in a highly dynamic environment.● Designed and built 12 new store environments (including 36 servers and Virtual Machines) for Kohl’s Point of Sale Lab.● Implemented 500 pieces of hardware equipment and 450,000 e-signs, performed wireless RF surveys to insure system is operable.● Constantly communicated with Application Development teams, QA, outside vendors and upper management to help organize, streamline and resolve chaotic situations to consistently produce project deliverables, which meet critical timeframes with exceptional customer satisfaction.● Oversaw manufacturing, shipping and logistics, managed all vendor relationships, systems support, Depot and a full Infrastructure deployment to 100 stores.● Designed, Developed and documented Depot process.

Responsible for the timely delivery of Lights-On and Rapid Responses for all Senior Business Systems (FACETS) including End-to-End management for a large amount of small-sized projects from planning /estimation through implementation; managing resources and scheduling releases. In addition, performed role of Work Intake Manager for all projects in the Senior Business Systems Area. This included working with EPMO through project Discovery, Scheduling and Execution gates, evaluating impact, providing estimates, and allocating resources.

IT Manager/ Product Manager /Program Manager (Client Implémentation Services) ● Program Manager on multimillion Client Software Implementation Program.Responsible for the overall success of the project: requirements gathering, product development and customizations, implementation, client management, and overall client satisfaction. ● Led a team of 12 to 15 on-shore and off-shore resources including: Tech Leads, software developers, business analysts, and quality assurance analysts. Took proactive approach in communication, collaboration and negotiation with client, internal Product team and executives to effectively manage scope, budget and time. IT Manager/ Product Manager (Software Development)● IT and Product Manager on JAVA based InsureConnectEZ Product Development project.Responsible for overall delivery Product’s Enhancement Releases of InsureConnectEZ software application to Implementation Services and client community. ● Working in Agile environment managed, coached and mentored team of 12 direct resources (including Lead BA, Tech Lead, QA lead and off-shore) to successfully develop, test and release to client’s team InsureConnectEZ software application.

Advisor Application Development/IT Project Manager/IT Team Lead● Project Manager/Team/Tech Lead on multimillion ‘blue chip’ ALICS Claims Integration Project to build out existing system to consolidate various Life and Disability claims processing systems into one single application. Received multiple ‘key contributor’ awards.● Project Manager for WI side on ‘blue chip’ MO/WI integration project. Successfully moved all WI groups with membership and premium from GroupComm to Facets to consolidate with other ‘Blue ‘groups under FACETS system. Received a key contributor award.● Project Manager on OOS Integrations project. Managed WI side to successfully move all WI groups with membership and premium from GroupComm to UNICARE to consolidate with all ‘Non-Blue’ groups. Project Manager and Tech Lead on Cognos implementation project, including security, catalogs, PowerPlay Cubes and Impromptu Reports development to improve support and decision making for upper management of the company.