Technical and analytical professional with valuable expertise leading cross-functional teams through software development life cycle (SDLC). Deliver impact by defining, developing, and implementing scalable and flexible technology and business process solutions to meet business growth and efficiency needs. Successes include uncovering $70,000 in lost annual revenue, coordinating large-scale data migrations from legacy systems, and reducing business process times through automation. Serve as “Voice of the Client,” ensuring development of clear product vision and roadmap. Consistently define clear requirements and acceptance criteria for products, owning end-to-end development of features from problem identification through testing, release, and analysis.Career Milestones:Product Owner/Business Systems Analyst | Bamboo Health (formerly Appriss, Inc.)* Gathered and wrote requirements for 1st and 2nd iteration of internally developed self-serve onboarding and purchasing customer portal for SaaS products. Reduced onboarding completion time, as well as touchpoints for internal departments and streamlining process with multiple divergent steps in single workflow.* Identified over $70,000 in missed annual fee revenue over 12 months through comparative financial reports review against system use that identified customers not charged. Configured Customer Connect to automatically charge customer annual fee plus 5% on anniversary of EULA agreement.Project Manager | Bamboo Health (formerly Appriss, Inc.)* Spearheaded project involving transition of 5 state customers from legacy prescription drug monitoring systems to Appriss Health AWARxE system. Coordinated with legacy system teams to extract 100,000+ prescription records, user accounts, as well as thousands of system users and user audit data. Customized each state customer project plan to ensure all required activities were complete prior to system go-live date. Collaborated with product and development teams to ensure system enhancement completion and worked with data engineers and analysts to review accuracy of prescription data extracted from system. Performed UAT on imported prescription data.