Lena Morrill Email & Phone Number

New York, Ny, Us

New York, Ny

- First impression for guests, employees, and other visitors in office and over the phone- Coordinates daily office staff lunches and monthly team activities, facilitates other culture activities with managers- Facilities management, working in partnership with internal decision makers and building leadershipImplemented new office processes, organizational efforts; opened or improved communication internally as well as with external contacts- Supports partner needs, acted as back up for legal assistants and other staff

New York, New York, United States

- General retail tasks - greeted customers, assisted with products, pulled stock, and processed in store and online transactions- Advised and planned small and medium scale design projects, using room planning software and selecting furniture and accessories- Supported visual team by resetting lifestyles and shoppable products, reviewed & replaced signage, and other ad hoc projects

New York, New York, United States

- Part time role to support functions and needs of the NYC-based Customer Success team - Completed a clean out and organization of the office, creating systems and processes to ensure a functional space going forward as well as space planning in partnership with supervisor- Coordinates weekly office lunches as well as office and kitchen supply purchases- Partners with vendors on space needs, such as repairs or regular maintenance

New York, New York, United States

- greeted employees and guests upon entry- office organization and cleanliness, including stocking office supplies, resetting meeting spaces, pulling trash, and filling in employee snacks and drinks- took weekly inventory of supplies and coordinates orders with manager as well as putting away all incoming supplies- worked closely with Home Office Coordinator on new initiatives, projects, and other tasks, as needed. Past projects include reorganizing supply closets/cabinets, revamping employee snack cabinets & fridges, and initiating mail processes.- set up weekly bagel breakfast, set space for team meetings, and supported other office events

San Luis Obispo, California Area

- Built and supported productive relationships with clients, team members, and other centers of influence through targeted correspondence and day to day communication- Organized, planned, and executed office projects and events, such as team building activities, client learning opportunities, holiday open house, and quarterly & ad-hoc team gatherings- Supported firm leadership on office operations, procedures, and business development- Coordinated office move along with firm leadership, including staff assignments and supply & furniture purchasing - Compiled metrics for CEO one-on-ones with advisors and analysts- Assisted firm leadership implementing COVID protocols, including creating and maintaining cleaning logs, supplies, and vendors.

San Luis Obispo, California Area

- Communicated with clients as needed in person, by phone, or by email - Established, reviewed, and maintained client data, files, and accounts with attention to detail and accuracy- Execution of client and firm tasks, such as preparation of reports, gathering and organizing client data, and general support of portfolio and investment strategies- Prepared and processed custodian application forms and supporting documents

San Luis Obispo, California Area

- Opening/closing of the store responsibilities: cash handling, prepares deposits and records sales numbers - Personnel management- scheduling breaks, assigning tasks, driving sales through education and support, conducts new hire interviews and helps with onboarding and training- Creates and maintains environment to ensure a positive customer experience through visual set up, associate knowledge, and clear signage and collateral throughout the store- Handles store operations: including ship to store order tracking/inbounds, product backorders, and customer service issues- communicating with logistics teams and distribution centers to solve problems- Builds business through community and business outreach as well as store communications- Assisted in store transition and training to new consolidated ordering program and methods

San Luis Obispo, California Area

- Managed small and large scale design and accessory projects during store or home design consultations with guests - Built connections with area businesses, distributing promotional materials and communicating services and programs to grow the store’s business - Personal sales exceeded $500.000 during the 2014 and 2015 fiscal years. - Keyholder responsibilities included register approval key turns, leading the floor, and supporting the management team

- Led mission control/manager on duty on the sales floor, providing sales support for associates and assigning tasks and breaks as needed- Coordinated daily tasks and goals with other managers and communicated any necessary information to the associates- Performed manager functions, such as manager key turns on the point of sale and speaking with guests about their experiences

San Luis Obispo, California Area

- Welcomed guests as they entered the store and provided direction to various areas around the store- Improved my experience with customer assistance and purchases- Gained knowledge of processing and organizing deliveries as well as pulling stock for customers- Built relationships with store guests to better understand their needs and explain details of products to ensure a prompt and permanent sale

San Luis Obispo, California Area

- Prepared the weekly ad materials sent for Sunday morning ad set by separating and organizing shelf and fixture signing by store location to ensure a seamless set by the team - Led the ad set team through the weekly routine of putting the sale and price cut signs up throughout the store, reassigning tasks as needed based on time, ad size, and team member skill- Worked closely with team leader and executive team leader in forming strategies, adding team members when necessary and maintained communication with other store departments about upcoming promotions by department and team strategy for ad and visual set- Transitioned the store through the new corporate signing processes, maintaining communication with team members and store leadership as well as other district stores and team members to implement and master the process in the store

San Luis Obispo, California Area

Sales Floor Team Member October 2012- May 2013- Primarily worked in Softlines (clothing) departments maintaining the brand and assisting guests- Coordinated with team and store leadership to achieve internal and corporate goals set to provide fast and friendly service to Target guests- Selected as the department Top Performer in November 2012 for team and guest service during my first 90 days of workStore Operator/Fitting Room Attendant January 2013- July 2013- Checked clothing items as guests entered and left the fitting rooms- Prepared and sorted returned clothing for an organized and prompt return to the sales floor- Answered guest telephone calls and directed them as needed. - Communicated to sales floor team members to pull and hold merchandise for telephone guests as well coordinated contact with area stores for stock checks on behalf of the guest

Norcross, Ga

- Organized efforts with the Director of Catering, the store manager and the owner on managing catering orders as well as marketing and catering expansion- Ensured that the necessary supplies and food is prepared for an on time departure from the store and an on-time delivery to the customer- Provided additional support during busy times in the restaurant,-delivering food, clearing tables, and ensuring a clean and pleasant experience for customers- Increasingly more familiar with basic restaurant business functions and necessities.

Roswell, Ga

- Staffed a variety of events in different locations, including weddings, corporate luncheons, seat-and-serve dinners, and buffet management- Trained on proper table and dinner etiquette for setting, serving, and clearing of tables- Some experience in beer and wine service and following proper legal protocol while serving alcohol

Dacula, Ga

- Served as an assistant to the director and the owner of the preschool, performing office tasks, research, giving tours of the facility, payment processing/cash handling, and personnel management - Drafted and provided editorial support for all official employee and student/parent documents, including applications for employment or enrollment, classroom or school wide memos, and other communication as needed- Assisted in maintaining program and state required paperwork to remain in compliance and prepared for routine state office visits- Gave informational tours of the facility to prospective parents and children, showing the facilities, giving curriculum information, classroom interactions, and staff introductions when possible- Filled in as a substitute teacher or as an assistant in the classroom in order to maintain state-set student to teacher ratios

Buford, Ga

- Primarily staffed registers and assisted customers with product questions and transactions- Provided support for visual display set up and routine store upkeep and stocking- Scored 100% on Secret Shopper as well as recipient of Catch the Spirit Award for December 2011- Maintained acute awareness of daily sales goals, product promotions, and daily operations costs

Lawrenceville, Ga

- Assisted in correctly pulling and packing of fundraising orders that were sent throughout the country- Maintained strong organizational skills, important due to the amount of product in the warehouse and the number of employees.- Occasionally assisted account managers with office tasks, such as order preparation for picking and packing- Gained warehouse knowledge and equipment training

- Planned and executed pick-up routines, providing transportation from area schools to facility- Created the daily schedule, lesson plans, assisted with homework, and managed the classroom of thirty children- Communicated with parents regarding their children and the activities that we had in the classroom- Improved classroom management through guided activities and rewards systems

Amherst, Va

- Wrote and conducted requested research on district and state issues for constituents- Completed day to day tasks in the office- maintaining district database of constituents and contacts, answering phones, greeting guests, maintaining documents, and sorting mail- Consolidated and compiled articles across all forms of media mentioning the delegate for internal records and potential office or campaign use

Sweet Briar, Va

- Gave tours to prospective students and their families as well as to guests and prospective employees of the college- Maintained contact with most of our prospective students through phone calling and postcards; also assisted with initial launch on social media platforms such as Facebook and blogging- Helped set up, run, and tear down Admissions Office events, including Open House and Accepted Applicants weekends- Provided back up support for the office manager- answering incoming calls, coordinating campus tours and conversations, and greeting office guests

- Provided a safe and fun environment for prospective high school and transfer students during overnight visits- Provided students the opportunity to experience different aspects of campus life and further exploration of campus amenities and activities- Forged acquaintances between visiting students and current students, allowing a more diverse and informational visit and experience to the college- Provided information back to the Admissions office on the success of the visit and personal insight about the student and their potential "fit" with the college for their admission records

- Led over 20 College Republican chapters across the Commonwealth, presiding over meetings and coordinated events- Served as a member of the Executive and State Central Committees of the Republican Party of Virginia- Started "Super Saturday" campaign events during the 2010 mid term elections- bringing the College Republicans and Young Republican groups together to staff phone banks of door-to-door events throughout the state. Super Saturdays are now a part of RPV and RNC Victory operations

Fairfax, Va

- Attended meetings with Congressional offices, primarily regarding small business legislation and issues- Enacted marketing strategies and created promotional materials for the first Virginia Small Business Summit, now an annual event that brings political and business leaders together to discuss and create legislative priorities and agendas- Formed new business relationships for the firm through networking at area chambers of commerce and Summit sponsorships- Served as the day-of coordinator for the Summit, working with attendees, special guests, and location staff to ensure a professional and successful event

- Provided office support to the paid and volunteer staff- Helped maintain 2008 convention registration records and communications with the unit chairmen- Prepared agendas and materials for Executive Committee and State Central meetings- Created and maintained databases consisting of state and national party voter information

- Met and worked with constituents on district issues- Attended House and Senate committee meetings to follow pieces of legislation through the law making process- Assisted the delegate and his staff in daily office tasks- answering phones and responding to internal and external correspondences

- Answered all incoming phone calls, organized physical and electronic client information, created appointments and prepared travel - Responsible for invoice creation and follow up- Prepared supply orders for the office and vendor payments- Scanned over 15 years of client documents into office database for easier search and retrieval

B.A., Government

Activities and Societies: College Republicans, Spanish Club, Junior Banquet Co-Chair, Student Relations Committee member ('09-'10).

Government

www.sorenseninstitute.com

Government

I participated in the Virginia Capitol Semester program. This program placed me in an internship with a member of the Virginia General.