Lena N. Email & Phone Number

Perth, WA, AU

Subiaco, Western Australia, Australia

- Conducting end-to-end recruitment - overseeing the onboarding process, conducting screening and interviews, and placing candidates to suitable job assignments- Communicating with clients to fill job requests- Day to day administrative and office support- Arranging client meetings for permanent staff- Maintaining employee and client records- Streamlining.

Perth, Western Australia, Australia

• Day-to-day administrative tasks such as taking phone calls, managing multiple email inboxes, preparing documents, greeting customers at reception and supporting the Office Manager
• Preparing interview documents and assisting with the onboarding processes
• Preparing polished, professional resumes for clients
• Inputting and maintaining employee records

Perth, Western Australia, Australia

• Established and maintained a comprehensive database of previous proposals and projects
• Standardised client documentation to enhance operational efficiency and ensure consistent processes throughout project application and implementation phases
• Contributed to a high-profile showcase event highlighting a project to key stakeholders
• Supported organisational development activities to make the systems of support for vulnerable communities more efficient and sustainable

Perth, Western Australia

• Completed training and obtained my certificate in S2S3 to support the supply of Pharmacy and Pharmacist Only Medicines in October 2021
• Provided proficient customer advice on retail products, OTC and prescription medication
• Developed and implemented an efficient vaccination booking and appointment system during the COVID-19 pandemic, accommodating up to 180 patients per day
• Dispensed prescription medications and managed register transactions in a fast-paced, high-traffic environment, handling customer returns, exchanges and complaints
• Executed general stock handling tasks including expiries, ordering, receivals, credits, merchandising and planograms
• Oversaw management of store email, Priceline communication systems, online deliver orders, pharmacy vaccination bookings and programs

Perth, Western Australia, Australia

• Cashier handling in a high traffic environment
• Providing personalised product recommendations for specific customer needs

Perth, Western Australia, Australia

• Provided product recommendations on skincare, cosmetics, vitamins and fragrances
• Provided podiatric and orthotic advice to customers

Master'S Degree, Business Psychology, High Distinction

Specialising in Organisational Development and Change Management, including leadership, training, team work, strategic workplace.

Bachelor Of Arts - Ba, Psychology In Society And Business Law

High School Diploma