Lenard Davis Email & Phone Number

Blue Island, IL, US

Site Level Assessments – For each facility, inventory existing end-user computing, device, and peripherals documenting make / model / serial and provide overall recommendations on equipment refresh based on defined equipment and workflow. Procurement Support – For each facility, present equipment recommendations for review and approval and once approved.

AS400 – password resets, monitoring backups, view message brokering, display BRM logs, sub system, and work active jobsAS400 EDISYS, DEVSYS, BIGSYS, and FCEDISYS Consoles verify Weekly backups and control groupsAS400 EDISYS, DEVSYS, BIGSYS Micro Focus Rumba verify Weekly control groups and monitoringMonitor AS400 Consoles in break mode to monitor backups.

Accountable for providing Tier II support and problem resolution for a broad range of hardware, software, and application problems.Provides references for users by writing and maintaining user documentation; providing help/desktop support Create, Customize, Capture, and Stage Deployment Images following Documentation and SoftwareWindows desktop and related.

Accountable for providing Tier II support and problem resolution for a broad range of hardware, software, and application problems.Windows desktop and related hardware and software issues, including Windows 7-10 and Microsoft officeSet up and troubleshoot domains, user’s accounts and software accounts Create, Customize, Capture, and Stage Deployment Images.

Deploys and Install POS systems, configures hardware and software for the Point of sale. Format, install, set up, maintain and troubleshoot desktop and Laptop computers for end users. Set up and troubleshoot domains, user’s accounts and software accounts. Accountable for providing Tier II support and problem resolution for a broad range of hardware.