• Management (plan, monitor, budgeting, evaluation and reporting) of all programs and services for over 5000 members, including specific programs/projects for all three levels of government and private donors: o Government of Canada - Community Volunteer Income Tax Program (CVITP) - $2700 Grant – 450 tax clinic clients served (2021-2022)o Government of Canada – Canada Summer Jobs - $40,000 budget, 10 Summer Staffo Government of Ontario – Seniors Active Living Centre - $40,000 budget, 800 clients per yearo Government of Ontario – EarlyOn - $75,000 budget, 600 new clients per yearo City of Toronto (Community Services Partnership Program – Older Adult (50 plus) program - $30,000 budget, 800 clients per year• Recruits, hires, evaluates, and terminates program staff. Develops, implements and manages a broad range of community, social, educational programs and services, • Leads the services planning, program development and evaluation processes for all community programs using a community development, participant centred approach• Develops and implements operational plan, goals and objectives, marketing and outreach strategies • Assists in preparing program funding proposals and reports • Liaises with funders and committees, and leads partnerships with appropriate schools, organizations, agencies, community groups, government bodies, and private donors relevant to the programs’ services and clients’ needs • Responsible of management and content creation for Central Eglinton Community Centre’s social media channels (Facebook, Instagram)

• Management (plan, monitor, budgeting, evaluation and reporting) of three different programs/projects for all three levels of government and private donors: o Government of Canada – Immigration, Refugees and Citizenship Canada (Information and Orientation – Newcomer Youth) - $3,000,000 budget, 1500 clients per yearo Government of Ontario – Ministry of Citizenship and Immigration (Newcomer Settlement Program – Newcomer Youth) - $500,000 budget, 600 clients per yearo City of Toronto (Sisters in Action Program and H.O.M.E. Portal) - $270,000 budget, 100 clients per year (Sisters in Action Program)o Maple Leaf Sports and Entertainment (Newcomer Youth Soccer League) – $50,000 budget, 800 participants per yearo Private Donor (WoodGreen Syrian Family Housing Initiative) – 3 Syrian Families• Develops and implements operational plan, goals and objectives, marketing and outreach strategies • Recruits, hires, evaluates, and terminates program staff (unionized) • Assists in preparing program funding proposals and reports • Develops and implements a process for client input • Liaises with funding organizations and leads partnerships with appropriate schools, youth-related organizations, agencies, community groups, and government bodies relevant to the programs’ services and clients’ needs

• Works with the Manager of Settlement Services and youth settlement program staff in developing strategies to best support the operation of youth settlement program • Achieves service targets and outcomes as defined by the funders and the agency • Develops and implements marketing and outreach strategies • Plan, monitor and evaluate all program activities, services and outcomes • Provides ongoing program support to 5 youth program staff, placement students and volunteers • Provides counselling and organizes group programs for clients • Maintains up-to-date client files and enters data into internal and federal databases• Liaises, partners, and maintains contact with appropriate schools, agencies, community groups, and government bodies relevant to the programs’ services and clients’ needs • Is responsible for representing the unit on internal and external committees

• Provide information and refer clients to economic, educational and community resources in Toronto and link them with community resources from a wide variety of areas • Plan, implement and evaluate an outreach plan that promotes the range of opportunities available to newcomers/immigrants and their families in many different areas • Actively work with different types of organizations to maximize newcomers’ and immigrants’ access to resources and to enhance capacity for services • Collaborates with staff members of Immigrant Services and other teams to come up with creative ideas to enhance the agency’s outreach capacity

• Facilitator between the South Riverdale/Leslieville Community and the organizations that provide programs and services in that particular community• Coordination and Facilitation of all Growing Up Healthy Downtown (GUHD) programs and services at University Settlement Recreation Centre for children ages 0-6 and their parents/caregivers • Developed community development initiatives such as the Pape Neighbourhood House Playground project and the community newsletter• Creation of YouthMix! Youth Job and Resource Fairs• Participated in community meetings such as the East End Parent Action Group, Community Police Liaison Committee for 55 Division and Bruce and Morse Street Public School Parent Committees

Coordination and Facilitation of all Growing Up Healthy Downtown (GUHD) programs and services at University Settlement Recreation Centre for children ages 0-6 and their parents/caregivers Member of the Families Are Important Resources (FAIR) Project CommitteeOrganizer for the 2006 Children’s Festival in Grange Park Collaborated with other departments, local network agencies and other service providers. Facilitated parent support groups Supervision of 6 staff

Outreach to youth and at-risk youth from different cultural backgrounds. Generate public meetings, community forums and small-group discussions that provide opportunities for youth to identify shared concerns and articulate their needs. Provide information and referral to youth serving agencies for at-risk youth experiencing issues with housing, employment, legal issues, education and health. Help establish and maintain effective communication and positive relationships between youth, youth staff, community centre staff and other users of the community centre. Support community youth groups in their development of action plans and gathering together community resources and information needed to build a healthy community. Act as a mediator for staff or in co-operation with staff involved in potentially difficult youth related situations arising in programs. Foster employment opportunities for youth in the community. Develop and implement social and recreational activities for youth. Maintain accurate monthly statistical records and programs/project reports. Prepare for and participate in regular departmental meetings. Attend regular community meetings, events and liaise with community organizations to develop a basis for interagency collaboration.

Oversee Kindergym program for children ages 0-6. Plan special event days depending on the season (e.g. Halloween, Christmas, Valentines Day, etc.) Collect statistics of the parent/caregivers and their children through surveys that are produced by Health Canada. Supervise Kindergym Childcare Workers and volunteers.

Must coordinate all of the Summer Camps at University Settlement (Day, Academic, Sports and Music and Arts.) Responsible for the hiring, training and supervision of all Summer Camp staff and volunteers. Responsible for the day-to-day operations of the camp. Budget management for all of the Summer Camps. Occasionally help register children for the Summer Camps. Must have good parent and/or camper relations at all times