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Olena Arkhypchuk Email & Phone Number

Customer Success and Renewals Manager at TurnKey Lender
Location: Vienna, Austria 10 work roles 3 schools
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Current company
Role
Customer Success and Renewals Manager
Location
Vienna, Austria
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Who is Olena Arkhypchuk? Overview

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Quick answer

Olena Arkhypchuk is listed as Customer Success and Renewals Manager at TurnKey Lender, a with 123 employees, based in Vienna, Austria. AeroLeads shows a matched LinkedIn profile for Olena Arkhypchuk.

Olena Arkhypchuk previously worked as Customer Success & Renewals Manager at Turnkey Lender and Customer Success Manager at Turnkey Lender. Olena Arkhypchuk holds Master'S Degree, Financе from Kyiv National Economic University.

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Email format at TurnKey Lender

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TurnKey Lender

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Profile bio

About Olena Arkhypchuk

I am a client-oriented Customer Success Manager. My experience in IT, FMCG consulting, and knowledge in UX allows me to identify customer needs and transform them into product features making customers happy.

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Olena Arkhypchuk's current company

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TurnKey Lender
Turnkey Lender
Customer Success and Renewals Manager
Vienna, Austria
Employees
123
AeroLeads page
10 roles

Olena Arkhypchuk work experience

A career timeline built from the work history available for this profile.

Customer Success And Renewals Manager

Vienna, Austria

Customer Success & Renewals Manager

Current

Vienna, Austria

• Encourage development of after-sales C-level relationship with major TurnKey Lender clients located in the USA, Canada, EU, Australia and ensure good references for new prospects;• Tightly cooperate with tech consultants and engineers during platforms development and deployment process, manage escalation situations;• Drive TurnKey Lender revenue growth due to annual renewals renegotiation, upsell and cross-sell opportunities;• Prepare and present proposals;• Present TurnKey Lender software solution to customer’s decision-makers: CEO, COO, other IT specialists;• Collaborate with Marketing team to identify key areas and strategies for business development, create marketing and sales materials, get customer’s success stories;

Jun 2021 - Present

Customer Success Manager

Kyiv, Ukraine

Turnkey Lender – a comprehensive lending system for small and medium-sized non-banking financial institutions, supporting all stages of a loan life cycle – from loan application processing and underwriting to servicing, collection management, and reporting/dashboards.https://www.crunchbase.com/organization/turnkey-lender

Aug 2020 - Jun 2021

Customer Success Manager

Kyiv, Ukraine

Homsters.com builds and operates marketplaces which convert online traffic into transactions for property developers and banks. Our white-labeled AI-driven SAAS solution serves as their New development business line allowing our partners to convert traffic into top quality leads for property developers and banks, giving them access to a massive revenue stream.Responsibilities:- Being customer success manager for a range of Homsters platforms (from 3 to 5 countries)- Working with clients on a regular basis to understand their needs and transform them into product features- Driving project KPI (traffic, leads, revenue, NPS), as well as customer delight- Planning and conducting on-boarding and training for new customers- Executing other activities which improve customer success (Release demo, presentations, etc).

Aug 2018 - Aug 2020

Market Research Consultant (Pre-Sales)

Kyiv, Kyiv City, Ukraine

Main role: Landing new clients across Ciklum's Delivery Centers for setting up software development teams.Responsibilities: - Helping Sales Managers to direct potential clients to the most relevant Ciklum Delivery Centre locations that are best suited to ramp-up a team.- Research of availability of resources for the team's profile desired. - Checking local recruitment possibilities to hire a team by requested technology. - Total cost of ownership calculation.- Checking up potential to scale.

Jun 2017 - Aug 2018

Channel & Shopper Manager

Kyiv, Kyiv City, Ukraine

Making strong contribution into developing portfolio strategy, shopper knowledge and growth of Dairy category within biggest Ukrainian Customers.Responsibilities:- Adjusting Danone strategy by channels and store types- Assortment analysis and recommendation regarding TOP SKUs and optimal assortment, follow up of client’s assortment- Danone shelf standards management and planograms development- Participation in new product development, recommendations regarding listing

Dec 2016 - May 2017

Senior Key Account Manager | Senior Retailer Services Executive

Kyiv, Kyiv City, Ukraine

Driving Client support for selected international Clients (retailers) to meet targeted Client Satisfaction level and revenue growthKey responsibilities:- Fortification of partnership relations with Clients by analyzing key strategic areas for Client's business and creating mutual plan "how Nielsen can support/help in achieving company's targets". Being able to deliver Nielsen's audit/data specifics in common to Client's language.- Сoaching of new team members; Mentoring existing Client Service members by sharing experience gained with other Clients or personal development. - Delivery of analytical support via live presentations (e.g. issue focused, market overview, etc.) - Negotiations regarding co-operating with retailers, selling of Nielsen services capabilities, training sessions (methodology, software, etc.)

Mar 2015 - Nov 2016

Key Account Manager | Retailer Services Executive

Kyiv, Kyiv City, Ukraine

Managed the client relationship with national Clients (retailers)

May 2013 - Feb 2015

Junior Key Account Manager | Junior Retailer Services Executive

Kyiv, Kyiv City, Ukraine

Managed the client relationship with local Clients (retailers) to ensure the exchange of sales data on the most favorable terms.

Jul 2011 - Apr 2013

Sales Specialist (Investments)

Kyiv, Kyiv City, Ukraine

Sales of financial investment products.Responsibilities:- Cold sales, leads generation, deal-making;- Contract management, customer service;- Presentations and workshops in the regional representative offices of ART-capital (all Ukraine).

Jul 2010 - Dec 2010
Team & coworkers

Colleagues at TurnKey Lender

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3 education records

Olena Arkhypchuk education

Master'S Degree, Financе

Kyiv National Economic University

Activities and Societies: Наукові конференціїMaster's degree in Finance

Bachelor'S Degree, Finance

Kyiv National Economic University

Activities and Societies: Stock Market, English speaking club.- Financial activities of enterprises, cash-flow management, dividend.

Education record

Zhytomyr City Lyceum At Zhytomyr State Technological University
FAQ

Frequently asked questions about Olena Arkhypchuk

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What company does Olena Arkhypchuk work for?

Olena Arkhypchuk works for TurnKey Lender.

What is Olena Arkhypchuk's role at TurnKey Lender?

Olena Arkhypchuk is listed as Customer Success and Renewals Manager at TurnKey Lender.

Where is Olena Arkhypchuk based?

Olena Arkhypchuk is based in Vienna, Austria while working with TurnKey Lender.

What companies has Olena Arkhypchuk worked for?

Olena Arkhypchuk has worked for Turnkey Lender, Homsters, Ciklum, Danone, and Nielsen.

Who are Olena Arkhypchuk's colleagues at TurnKey Lender?

Olena Arkhypchuk's colleagues at TurnKey Lender include Yaroslav T, Vira Oleinyk, Yana Musiichenko, Olga Prus, and Kostya Hrynchyk.

How can I contact Olena Arkhypchuk?

You can use AeroLeads to view verified contact signals for Olena Arkhypchuk at TurnKey Lender, including work email, phone, and LinkedIn data when available.

What schools did Olena Arkhypchuk attend?

Olena Arkhypchuk holds Master'S Degree, Financе from Kyiv National Economic University.

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