William Lenarz Email & Phone Number

Minneapolis, Minnesota, United States

Area Operations Manager with the Midwest Market Operations team, responsible for the Central Sub-Region (MN/IA/MO/KS/NE/SD/ND).♦ Own the strategic plan for improving and maintaining successful metro-level operations & KPI goals for the Central region.♦ Analyze and understand area and metro-specific data to identify opportunities and implement operational changes.♦ Engage with shoppers to gain knowledge/feedback on how to improve local operations through focus groups, meetups, parties, and surveys♦ Serve as the operational liaison to external partners and internal departments♦ Manage area/metro/special service projects. Build project plans, assign project ownership, and manage the success of project completion

Fridley, Minnesota, United States

Daily oversight of budget and planning priorities, providing leadership, influence and guidance to drive total building efficiency. Ensures effective and accurate daily workload and workforce planning to execute on throughput and plan commitments. Provides timely and detailed communication and feedback to all levels of site leadership to continually improve collective performance.♦ Manage total building flow through planning, staffing, and driving plan attainment, ultimately achieving the goal of accurate and timely processing of merchandise to stores and guests♦ Monitor plans and work in progress backlogs to consider impacts of future planning and staffing to maintain building operational balance ♦ Work with and guide executives to bridge gaps in plan attainment, service level agreements and budget to initiate continuous improvement♦ Utilize reporting tools and trend graphs to identify areas of opportunities from receive to load; work with Operations Managers to develop daily and long-term business plans to positively impact department and building KPIs. ♦ Build relationships and impact decision making with executives by providing lateral and upward influence

Minneapolis, Minnesota, United States

Championing a safety-first culture through awareness, training, and accountability. Ensuring operational plans are executed, performance goals are achieved, and teams are kept informed and coordinated across functional areas. Developing and refining approaches to processes and methods to improve efficiency. ♦ Build, drive, and execute daily/weekly/monthly plans and initiatives through engagement with Team Members. Utilizing training and coaching conversations to obtain operational goals.♦ Incorporate continuous improvement methods to improve Team Member productivity by finding root causes to problems, generating creative solutions, and taking calculated risks and testing of new processes♦ Partner with Head Quarters and Sortation network colleagues to coordinate design, development, and launch of new processing functional areas

Bloomington, Mn

Managed corporate back-office teams for 2 office locations. Directly and indirectly supervised 24 professional staff. Partnership and oversight for a staff and operating budget of approximately $1.5M. Reported directly to company President as part of corporate leadership team.Operations♦ Provided operations perspective to executive team, worked to improve efficiencies, best-practices, SOPs, and integration of admin support♦ Collaborated in resolution/accountability for use of company platforms, SOP’s, and visible through KPI’s♦ Managed office maintenance, liaison between FSR and vendors serving corporate offices♦ Supported field offices and onsite staff in equipment procurement and operational servicesCommunications♦ Developed strategic communications for employees regarding new initiatives, processes, and changes to structures♦ Created feedback loops to identify blind spots and areas for improvement♦ Initiated/participated in change management processes♦ Coordinated creation of training resources and sessions for new systems, processes, and platformsProgram Development♦ Worked with stakeholders on program development. Including: project design/development, system testing, pilot, analyses, training, and full rollout of new programs♦ Cross-Functional Team collaboration: Brought multiple units together to develop/execute initiatives/goals♦ Worked with leadership to assess success and opportunities for improvement among individual teams♦ Collaborated with leadership to drive adoption and utilization of programs, SOPs, and evaluation of processes/proceduresSupervision and Human Resources Management♦ Developed, implemented and oversaw evolution of position descriptions and organizational structures of back-office teams to improve efficiency♦ Managed tasks/responsibilities; evaluated performance; provided coaching and disciplinary actions♦ Fostered collaborative team environment that encouraged critical thinking and creative problem solving

River Falls, Wi

Operations♦ Partnership and oversite for a Residence Education budget of approximately $600K, programming budget of $45K♦ Lead/supervised/supported summer resident hall program and summer camps and conferences♦ Coordinated scheduling, planning, staffing, and events for summer camps/conferences groups♦ Integral to planning and management through long-range and strategic planning by serving on the Leadership Team and other work-groups♦ Cultivated cross-functional working relationships with campus departments, committees and work groups that effectively addressed client needsProgram/Community Development♦ Created/administered a comprehensive living-learning environment for 1,300+ residents, includes programs and services that supported student learning and success and actively engaged students♦ Provided leadership for the development/implementation of residence education curricula in residence halls that supported the Department of Residence Life mission♦ Recruited, advised, and supported an executive board and representative body of 24 leaders for the Residence Hall Association (RHA) self-governing organizationSupervision and Human Resources Management♦ Coordinated and managed staff recruitment, selection, and hiring/talent acquisition♦ Trained, motivated, evaluated, and directly/indirectly managed 130+ professional and paraprofessional staff members♦ Facilitated creation of Staff Success Plans (SSPs) and performance-based goals with staff who were placed on probation♦ Provided guidance to staff working through emergencies and client concerns Crisis/Emergency Management♦ Operated as a primary resource when supporting specific students of concern including mental health issues, health and safety concerns, and medical follow-up♦ Responded to student and family inquires related to student concerns and departmental operations♦ Served as conflict mediator and developmental conversation facilitator in roommate and community development disputes

Fargo, Nd

Supervised safe operation of residence halls, relating to safety, security, and facilities management ♦ Fostered communities committed to social justice through dialogue and educational programming♦ Provided education and enforcement of the University Code of Student Behavior♦ Wrote, reviewed, and executed business contracts between the University and local vendors♦ Worked on teams to coordinate campus events; from idea development to event implementation♦ Key member of multiple department committees♦ Collaborated with university departments to plan/host campus visit days and summer orientation

Masters Of Education, Educational Leadership

Bachelor Of Science (Bs), Geology

Certificate, Project Management

Certificate Program, Law Enforcement Basic Skills

Geology: Focus On Hydrogeology