Lena Ström Email and Phone Number
Lena Ström work email
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Lena Ström personal email
Passionated about digital transformation and the impact technology can have on our lives.I can help you to be a more customer focused, digital and sustainable company that is attractive both for customers, employees and partners.I can help you manage the gap, support your organization in the implementation of change and digital transformation, maximize and speed employee and customer adoption, build cultures that embrace and thrive on change. As a project manager or interim leader, I help private and public organizations implement change, develop the business, services, organisation and customer relation.I have a reputation for providing staff and customers with tools and behaviours that deliver high-value change management results.I believe my background from different roles and business, IT and HR, enables me to bridge the gap between customers, technology and employees.ACHIEVEMENTS: ✔ United back office teams into a world-class team working directly with the global customers✔ Grew revenue by streamlining customer service, offering new services and developed contracts✔ Drove several efficiency program that cut costs and improved marginMANAGEMENT EXPERIENCE AND EXPERTISE: ✪ 6 years as a manager in IT and consulting industries leading 25 consultants and 90 offshore resources. ✪ 10 years as it-project manager and change manager ✪ 10 years as HR business partner and application expertCUTTING-EDGE SKILLS:★ Quickly identify needs and work at both strategic and tactical levels.★ Build relationships with key stakeholders and establish myself as a trusted partner ★ Focus on the improvements to processes, systems, technologies, job roles, and organizational structures. ★ Ensure enterprise-wide transformation projects and change initiatives meet objectives on time and on budget. ★ Lead training and provide coaching ★ Good communicator with good interpersonal skills. Boardmember: AdWise Consulting AB ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ☎ +46 76-20 30 457 ✉ lena.strom@changest.se or lena.strom@SEBSAEurope.com
Sebsa Europe
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CeoSebsa Europe Jan 2021 - Presenthttps://www.SEBSAeurope.comhttps://www.SEBSAworld.com
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It Program/Project Manager ► Change Manager Business DeveloperChangest Consulting Ab Mar 2017 - PresentDo you need help to accelerate your digital transformation?Consulting firm specializing in temporary/interim operational IT management assignments to add value to your business. ►Program Management►Business and organizational development►Technical Support Service►Implementation IT system►InnovationBusiness model CANVAS, PENG, ITIL, SPIN, LEANSAFe, AGIL Management▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ☎ +46 76-20 30 457 ✉ lena.strom@changest.se -
Project ProfessionalAdwise Consulting Dec 2017 - PresentGöteborg, SeGet access to my amazing network with skilled independent IT consultants.Partner and board member 2021 -
Independent Program Manager Digital Transformation & System ImplementationDerome Dec 2019 - Dec 2022Veddige, SeIt should be easy to do the right thing!The project's results will facilitate and make it easier for Derome's 3 000 employees to run the business using the new #erpsystem #IFS and simplify for the 250 managers to do the right thing when it comes to manage and develop the staff. We are now implementing #IFS #PIM #MDM #webshop #MiM #zendify #ClickLearn #Talentsoft and #microsoftteams and building a highly automated solution. -
Projektledare Kommunsamordning Fvm / Project Manager MunicipalitiesVästra Götalandsregionen Jan 2018 - Dec 2019Vänersborg, Västra Götaland, SeProgrammet Framtidens vårdinformationsmiljö (FVM) drivs av Västra Götalandsregionen i syfte att få en ny modern digitaliserad informationsmiljö för 1,7 miljoner invånare i Västra Götaland. Programmet drivs i samarbete med regionens 49 kommuner. Mitt ansvar i detta uppdrag är att leda projekt KommunSamordning och leverera: • Ett attraktivt erbjudande till de 49 kommunerna avseende införandet av Millennium inklusive avrop Cerner, Samverkansavtal och Drift- support- och förvaltningsavtal. • Säkra samordning och koordinering mellan programmet och kommunerna• Säkra åtaganden i affärsrelationen mellan de olika parterna: VGR, Cerner, VästKom och de 49 kommunerna -
Customer Support Manager / Digitized / Distance Leadership /Global TeamIfs Scandinavia May 2011 - Mar 2017Linköping, SeI was in charge of the team delivering technical support to 350 Scandinavian private or public clients operating locally or globally in various industries ▪ Infractructur & Service providers ▪ Retail ▪ Oil & Gas ▪ Manufacturing ▪ Channel Partners. In 2013, I was given full responsibility for the team (25 people in Sweden and 90 offshore resources in Sri Lanka). Corporate language was English. Assignments (select): ►Digitized follow-up process so that team members could follow up on outcomes and compare them with targets and suggested improvements. ►Sale and Business development; new services, new payment models and contracts.►Restructured organization by closing 2 offices in Sweden and growing business in Sri Lanka.►Launched a new role, maintenance contract manager, that streamlined support agreements (SLAs).►Co-implemented ‘SPIN’ process to gain 360° knowledge of customers’ perceived problems and introduced “vision zero” for escalations. ► 2015 IFS Announce 1 million global users at World Conference, Boston. I was deeply involved and worked in a tight collaboration with the other regions to create the IFS Global Support Organisation, launched in June 2015 Achievements: ✔ Built autonomous global customer-oriented team (agil management) ✔ Started the implementation of uniform standard contracts to replace customer-specific contracts. ✔ Grew revenue by streamlining customer and developing new business. ✔ Drove several efficiency program that cut costs and improved margins with 35%, and freed up significant time. -
Project Manager It & Hr / Erp / Service Manager / Customer OversightIfs Scandinavia May 2006 - May 2011Linköping, SeIn 2006, IFS had 3500 employees in 45 countries (200 in Gothenburg, Sweden) and >500 000 users across the globe.IFS continued to grow and needed consultants primarily within HR, as well as project managers for upcoming ERP implementations. A recent reorganization had introduced a Scandinavian organization, which meant that IFS people needed to travel and work all over Scandinavia. Working with customers outside of Sweden meant that I had to master many more agreements (e.g. collective agreements) and job terms for different countries and different job categories. Back at IFS, I once again worked with customers across all industries and the entier IFS ERP system.Between 2006 and 2011, I: ►Planned and deployed ≈15 large and small (3-15 month) projects (including IFS application upgrades) with 2-20 IFS team members and customer project team members (most often matching or exceeding our number of team members). ►Created long-term customer relationships. Because I often planned, directed, and implemented IFS applications at the customer location and later acted as service manager for the same customers, I continued to have contact with the same clients for many years. ►Identified the need for a new integration based on a high-risk technical solution that had never before been created by IFS. The customer immediately accepted the change order that I carefully prepared and jointly presented with the customer's project manager to the steering committee. ►Proactively developed existing customers, initiated meetings, planned presale, demo, conducted feasibility studies and specification work, handled quotes, wrote service orders, and invoiced. ►Helmed an internal IFS improvement “Invoice facilitator”, a new modification that cut time spent billing and tracking 30%.
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Project Manager / Business Consultant / Solution Expert HrAditro Jan 2005 - Apr 2006Sundbyberg, SeI decided to join Aditro AB after it bought IFS’s complex payroll system (IFS Lön) including strategic HR.Assignments (select):►Guided and educated customers so that they could develop and streamline their HR processes. Customers consisted of strategic HR staff, payroll administrators, and payroll experts in the public sector. ►Managed implementation and upgrade projects involving public sector customers. Implemented HR functionality for 100 to 10 000 users. ►Participated in presale activities and gained a greater understanding of customers’ decisions about whether to outsource payroll function. ►Planned and executed workshops for 5-30 people on how to create more efficient processes and routines with IFS’s application. Participants included: human resources, finance, and administrative managers and experts; personnel and payroll administrators; politicians; trade union representatives; and others. ►Represented company at IFS World Conference in 2005, holding open workshops for HR and payroll staff.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ I was involved in 2 major projects and orchestrated about 8 workshops/project, totaling ≈15 workshops. -
Consultant / Business Consultant / Solutions & WorkshopsIfs May 2001 - Dec 2004Linköping, SeI was recruited because of a growing interest in IFS’s human resources and payroll solutions, particularly from Sweden's municipalities. IFS wanted to invest in the public sector and needed to hire consultants / project managers with a background in payroll, human resources, document management and HR systems in the public sector. Initially, I was the only consultant in my team in Gothenburg with a background in operational and strategic HR / payroll issues. I was the only one with knowledge of agreements and their application (e.g. AB 90) in the public sector. Some of my effort included: ► Trainings for my colleagues on the democratic decision making process at policy-driven organizations, so they would have a better understanding of how decisions about how—for example—a budget / investment was executed in the public sector. ►Interfacing extensively with the sales organization and acting as application expert at demos for different customers. ►Guiding and educating customers as they developed and streamlined their HR processes. Customers consisted of HR/payroll experts. ►Planning and executing workshops for 10-30 people, including human resources, finance, administrative managers and experts; personnel and payroll administrators; politicians; trade union representatives; and others. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ I was involved in 7 major projects between 2001 and 2004 and orchestrated about 8 workshops/project, totaling≈50 workshops.
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Hr Buisness Partner, Strategic Advisor, Business Developer And Project ManagerKretslopp Och Vatten, Göteborgs Stad Aug 1991 - Apr 2001SeI was hired because the organization lacked an "investigator" to drive and project manage strategic HR issues in close cooperation with business unit managers and trade union organizations as they developed HR policies, guidelines, and procedures. I supported ≈20 line managers operatively and managed all HR responsibilities, including:- recruitment, relocation, discipline cases, rehabilitation, and investigations, etc. Achievements (select): ►Developed HR strategic policies. ►Established HR processes and guidelines, including clarifying roles and responsibilities for managers and employees according to ISO 20000 standards. ►Streamlined HR processes (which freed up time for the HR department to spend more time on strategic issues) by co-creating a pioneering digital HR guide for managers and employees. This system was later ‘used’ by other administrative organizations. It included: - a common recruitment system for managers and the HR department. ► Established the company’s first salary and compensation survey, which was executed systematically in an organization with 300 blue and white collar employees and managers. This survey was later used as a benchmark when negotiating salaries with the unions. ► Created an efficient salary process with flexible working hours for blue collar workers.► Developed the first document management plan, explaining how to handle public documentation, how and where to save the documents.
Lena Ström Skills
Lena Ström Education Details
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University Of GothenburgHr -
Université Paris-SorbonneFranska Studier
Frequently Asked Questions about Lena Ström
What company does Lena Ström work for?
Lena Ström works for Sebsa Europe
What is Lena Ström's role at the current company?
Lena Ström's current role is Independent project manager with IFS experts available from SEBSA. Partner at Adwise. We help you get the most out of your digital transformation..
What is Lena Ström's email address?
Lena Ström's email address is le****@****rld.com
What schools did Lena Ström attend?
Lena Ström attended University Of Gothenburg, Université Paris-Sorbonne.
What skills is Lena Ström known for?
Lena Ström has skills like Erp, Project Management, Software Project Management, Business Analysis, Business Intelligence, Business Process, Change Management, Project Planning, Requirements Analysis, Management, Leadership, Hr.
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