- Led the development of strategy and execution for all HPBA channels (Instagram, Facebook, LinkedIn, Twitter). Utilized content management platforms and project management tools to collaborate with the Communications Director on content strategy (Monday.com, Sprout Social)- Created compelling and engaging content (video, graphics, images) on various design and editing platforms (Adobe Audition, Adobe Premiere, Canva, Pickmonkey, and Inshot). Managed online communities, including responding to and elevating comments and maintaining response guide/protocols- Managed social media and PR deliverable requests to support all HPBA’s department updates and announcements (supporting government affairs initiatives, membership benefits, and the industry’s annual tradeshow)- Worked with Communications Director to upgrade and produce Annual Report. Assisted with creating content and copyediting- Oversaw the layout, proofing, and distribution of monthly membership newsletter to 8000+ recipients. Consistently uploaded and maintained email distribution lists (Constant Contact)- Wrote industry-related blog posts for company website, and assisted with other writing needs such as press releases and website content- Successfully created monthly company podcast through managing all production, including recording, editing, and promotions of all episodes. Co-hosted the audio version of HPBA’s monthly newsletter episodes, Hot News Review - Ran the HPBA Women’s Mentoring Program in 2022, including coordinating regular meetings for all 50 participants, provided discussion topics and research materials to facilitate mentoring activities, planned in-person networking event at annual trade show in March 2023Accomplishments: - Achieved a 32-35% open rate for our monthly membership newsletter- Increased social media postings to three times per week, resulting in 200 new Instagram followers and an 80% increase in Facebook engagement

- Booked all private event spaces and upsold or transferred reservations to other restaurants in the group when necessary - Maintained accurate records of all reservations and cancellations in reservation systems (TripleSeat and OpenTable). Responded to customer inquiries in a timely and professional manner- Handled pre-event coordination, including responding to phone and email requests for event menus and pricing, creating event proposals, room set-up, and following up with potential clients- Led weekly meetings with management staff to review menu selections, and room set up- Reviewed all details and requirements with appointed servers for each event- Maintained a visible working presence and served as client point-of-contact during all events

- Assisted in the development and distribution of PR collateral for client brand launches- Supported senior leadership by managing logistics of event planning, outreach initiatives, and marketing strategies for DC-based Food industry professionals- Selected and managed vendors for events. Collaborated with DC-based, small businesses (DJs, mobile bartenders, event decorators, private chefs/caters) to enhance events and business relationships for clients- Successfully coordinated interviews and maintained relationships with D.C.-based media outlets, bloggers, and social media influencers to create and produce content on client brand and business launches- Assisted Senior Leadership with invitation distribution and attendee list management

Created and maintained daily social media presence: Twitter, Instagram, Facebook.Wrote press releases and developed promotional social media posts for monthly internal events.Collaborated with staff and volunteers on all logistical aspects for the organization’s annual fundraiser of 200+ guests.

Assisted Chamber staff in the planning of special events for: Small Businesses, Women's and Young Professionals Networks, Wilkes-Barre Connect, and Spotlight Series.Supported marketing goals by designing marketing materials and event presentations.Assisted in guest registration and operations for the Chamber's annual dinner of 500+ guests.