ACHIEVEMENTS - Implemented the "Pre-Discovery" process within the existing Double Diamond framework, resulting in a 15% reduction in hypothesis testing costs, 10% cost reduction in the discovery process and increasing of user satisfaction from 3.7 to 4.6 [out of 5] based on CSAT.- During the first half of 2023, increased the number of submitted proposals (North Star Metric service) by 44% compared to the entire 2022 result. This growth was made possible through the development and implementation of a product strategy, formulated after a deep analysis of user patterns and the creation of a shared vision with stakeholders.- Raised the product NPS (Net Promoter Score) by 30 points [based on the midyear review] through the implementation of insights gathered from conducting 30+ in-depth interviews, two corridor UX studies, and 500+ surveys.- Successfully conducted the redesign of 2 ecosystem key products. Reduced the time spent on the Discovery phase of the second service redesign by 75%.- Authored user documentation for key ecosystem services, covering 90% of its functionality. As a result, the number of support requests decreased by 60%.RESPONSIBILITIES- Managed cross-functional teams which included developers, testers, analysts, usability experts, etc.- Improved processes, implemented new practices, evaluated the effectiveness of changes. Ensured development quality and speed. Quickly adapted to changes in the external environment during challenging times.- Communicated with product managers and representatives from various company departments to determine the tasks the team would undertake. Focused on the development of 2 ecosystem key products for which I was responsible.- Cared for team members: conducted onboarding, motivated, facilitated growth, held one-on-one meetings, and fostered a comfortable atmosphere of mutual support, collaboration, and tolerance for mistakes and ideas.

- Conducted analysis, prepared materials, and presented the project "Interactive Journal 'WE, THE RUSSIANS'" to secure grant support amounting to 650,000 rubles.- Established effective collaboration with leaders and activists from various regions of Russia. This led to the development of a teaching manual for higher and secondary educational institutions in Russia, aimed at students specializing in tourism.- Led cross-functional teams of up to 10 individuals for project planning and implementation.- Oversaw a team of 10 project employees and volunteers, providing mentorship and support, resulting in a 15% increase in team efficiency and a 10% improvement in project outcomes.- Prepared and presented reports on successful project implementation to grant providers and the public, demonstrating the tangible societal benefits and effectiveness of the project.

- Managed the successful execution of projects by creating and maintaining project management documents such as requirements, schedules, and timelines.- Identified and implemented best practices, processes, and procedures that enhanced efficiency and results.- Successfully delegated tasks and responsibilities while monitoring and reporting on project progress, budgets, and timelines.