Leni Rivera Email & Phone Number

Pleasanton, Ca, Us

San Francisco Bay Area

San Francisco Bay Area

• Drives thought leadership on workplace experience, hybrid environments, and the future of work through multiple public channels, including self-published articles and short videos. Also featured as a TV guest on NBC and Fox News, in news articles for Forbes and other publications, in multiple podcasts and radio shows across America, and having her own article titled The Workplace of You featured in over 500 publications in the US, UK, and Asia.• Provides advisory services to CEOs and HR professionals on driving effective workplace strategies in the hybrid environment, and to marketing executives and company founders on new technologies and services that support workplace experiences.• Appears live and virtually as a Keynote and featured speaker on the importance of Workplace Experience and empowerment of the Workplace Professional, for corporate events, conferences, and university classes.Key Highlights:• Published Author of Workplace Experience: Create a place where people thrive, business grows, and a unique culture lives. August 2019, San Francisco Bay Area, USA.Available on Amazon: https://www.amazon.com/dp/B07VY55WNS• Launched the Workplace Experience Training Program, the first fully online leaning program specially designed for Workplace Professionals of all levels that helps them build the knowledge, skills, and language of all critical workplace functions so they can bring them together to create impactful workplace experiences, and become leaders of our workplace industry.www.WorkplaceExperienceTraining.comOur mission is to bring attention to the importance of Workplace Experience to all organizations, and to empower workplace professionals around the world with the profound ability to change lives, communities, and companies, through physical environments that allow everyone to thrive.www.WorkplaceXperience.netwww.WorkplaceExperienceTraining.com

Alameda, California, United States

• Full ownership over the Workplace Experience strategy and operations for 21 office locations in Europe, Asia, the Americas, and Canada, including facility and vendor management, gym operations, food programs, shipping & receiving, reception services, and creation of impactful workplace experiences in support of the hybrid strategy.• Developed and drove the company’s hybrid strategy, including the development of the global policy, training programs, employee and manager playbooks, and diversity, equity, inclusion, and belonging (DEIB) programs.• Developed and drove the workplace strategy in alignment with the hybrid policy, including the creation of a new real estate plan for five office locations, redesigning and repurposing two offices, and creating new policies and procedures for safety & security, facility management, workplace technologies, shipping & receiving, and workplace operations in the hybrid environment.

San Jose, California, United States

- Strategically dove the Workplace Services program in alignment with the Roku culture and its growth strategy in all office locations nationally and globally (7 in the USA, 6 in EMEA, 4 in APAC).- Developed a consistent Workplace Experience unique to the Roku culture across all Roku workplaces – both physical and remote. Achievement highlights:- Established workplace protocols, systems, and processes in response to the Covid-19 pandemic, including the proactive development of a global re-entry plan. - Completed targeted project buildouts, facility upgrades, and corporate relocation in all office locations in 2020- Successfully maintained employee connectivity and engagement through the launch and support of virtual events, group talks, teambuilding, and initiatives driving Inclusivity and Diversity programs. - Enabled employee success through the launch of Work from Home support programs including ergonomic assessments, health and wellness programs, door-to-door shipments of team equipment, and snack kit deliveries.

San Francisco Bay Area

- Developed and established the program for Workplace Services for the 2 California corporate offices, including food services for corporate cafes and catering, transportation and shuttle services, domestic and international shipping & receiving, corporate office supplies, document storage and destruction, and other vendor management services and technologies. Achievement highlights:- Delivered corporate cost savings of US$ 75,000 over the last 6 months by reducing corporate food subsidy costs by 33% through a 10% increase in catering sales (increasing net sales by 4%) and optimizing operations.- Developed and led the recent Café Refresh project for the café in the Pleasanton office, improving the overall food services program as based on in-depth customer research, resulting in increased café sales by an estimated 6%.

Ncr - National Capital Region, Philippines

Achievement highlights:- Directed the workplace operations for the company’s Gold LEED Certified head office facility with 8 multi-level corporate buildings, 4 extension offices in surrounding areas and multiple depot offices nationwide. - Designed, developed and led the company’s first workplace experience, which included full inhouse food service operations serving 3 corporate cafés and daily catering services, 2 convention banquet halls, 80 conference rooms, monthly events and exhibits, 2 sports and fitness centers, transportation and fleet services, and multiple vendor services.- Set up and drove the Corporate Services Department for the company (Administration Services), including managing executive admin support, reception/visitor experience, mailroom, transportation services, as well as personally developing, writing, and maintaining corporate policies and user guidelines.- Developed, managed, and maintained user-experience standards for IT support for company-wide workplace technologies including AV and teleconferencing for conference rooms and events, corporate-wide laptops and cellphones, printing services, and reservation software systems.- Developed the Workplace and Corporate Services organizational structure, vision and strategies, leading a leadership team of 13 managers, and providing overall direction for a total headcount of 275 team members.- Delivered an overall corporate cost savings of over US$ 2.17 Million (Php 115 Million) in 2017, through operational improvements across 5 departments. - Delivered corporate cost savings of US$ 104,000 (Php 5.5 Million) by driving intensive contract negotiations with the country’s leading telecommunications company, within the first year of handling operations. - Generated an overwhelming impact to the productivity levels of employees corporate-wide, as recorded in the 2017 Organization Climate Survey.

Dubai, United Arab Emirates

Achievement highlights:- Drove the all aspects of development of a 95-key Boutique Hotel project on The Palm Deira and a 125-acre Desert Vacation Home project, including seeking funding and joint-ventureships from the government of Oman, top banking institutions in Bahrain, and Sheikh investors in Sharjah and Ras Al Khaimah.- Led the property management, landscaping services and sales and brokerage services for company owned assets which included 2 residential towers in the city center, 11 3-storey townhomes in Jumeirah Village, and a fully gated residential property with 79 5-storey residential buildings and 3 shared residential amenity centers.- Redeveloped the corporate business model to withstand the fast-changing real estate environment during the 2009 government financial crisis, successfully sustaining key business areas.

Abu Dhabi, United Arab Emirates

Achievement highlights:- Independently set up from scratch the company’s first branch outside of Dubai within 7 months and contributed a total sale of US$ 953,000 (3.5 million AED) within its first year of operations.- Developed, established and drove the company’s first business plan, with strong marketing strategies and sales quotas, resulting in the consistent delivery of US$ 273,000 (1million AED) in monthly sales, yielding a sharp increase in overall business growth.- Developed and established the company's first corporate policies, procedures, and workflow processes which were later carried out throughout all branches, contributing to corporate-wide efficiencies and standards.- Created the company’s first HR plan, including employee training programs, incentive packages, and recruitment plans; and led the team in the fulfillment of key team positions from the UAE, Lebanon, Jordan and the Philippines.

Ncr - National Capital Region, Philippines

Achievement highlights:- Independently developed and delivered full interior design services for various projects, including a 550 sqft. family room, 1600 sqft. 3-bedroom house, 800 sqft. 1-bedroom condominium and a 350 sqft. clinic and office space, all within 12 months.- Drove all coordination activities including contractors, suppliers, building administration and government permit entities, ensuring the successful delivery of all projects on time and within budget. - Designed and produced custom furniture, light fixtures, area rugs, and other accessories for all projects.- Negotiated contracts with suppliers and contractors on behalf of the clients, successfully concluding in achieving desired design goals within budget.

Bachelor Of Fine Arts - Bfa, Bachelor Of Fine Arts

Interior Design, Summa Cum Laude

Activities and Societies: Class President

Master Of Science - Ms, Industrial And Organizational Psychology