Leni Rose Jacob Email & Phone Number

Dubai, AE

Dubai, United Arab Emirates

Analyze BRD and provide solutioning for the requirements, write FSD and IRD documents based on CBUAE guidelines and bank’s payment strategy.Document current payment systems functional and technical flow, validate existing payments architecture for FTS, IPI(WSI), SWIFT and identify any bottlenecks in integration.Propose areas of improvement along with.

Dubai, United Arab Emirates

Track and route issues through Agile Project Tracking tool JIRA on a day-to-day basis. Take part in Change Request discussions, monitor the change flow and CR tickets and follow up for approvals.Provide update on the day-today activities of the team and the daily trackers. Track daily high priority activities through KANABAN Board, Rosters, and Excels.

Dubai, United Arab Emirates

Business Analyst on Finacle CRM upgrade project.Worked with all stakeholders to complete business testing, follow up for compliance and risk approvals, project planning, go-live activities, implementation, business validation, production big-fix etc.

Dubai

• Perform Vendor management for the projects, co-ordinating with stakeholders and assisting in implementation.
• Perform patch management and change management using DevOps concepts- supporting, automating and optimizing critical deployments.
• Track and route issues through Agile Project Tracking tool JIRA on a day-to-day basis.
• Take part in Change Request discussions, monitor the change flow and CR tickets and follow up for approvals.
• Provide update on the day-today activities of the team and the daily trackers. Track daily high priority activities through KANABAN Board, Rosters, and Excels etc.
• Assist Project Manager on project schedules, budget, resource utilization, documentation, daily status etc.

Dubai, United Arab Emirates

• Project Name: Finacle Corebanking Application
• Provide day-to-day support on the Core banking application issues for its round the clock availability.
• Work on the Helpdesk tickets for Incidents and Requests within SLA period.
• Provide technical and functional support for the branch users for any issues of the customers over the call and remotely.
• Co-ordinate with testing team for bug fixes and new changes in the application during the entire cycle.
• Deploy application and product patches in UAT/Production environment and perform first level of testing.

United Arab Emirates

Client: Union National Bank, UAERole: Kofax Consultant1. Issue debugging and management with KOFAX support on Kofax related support issues.2. Application support on upgrading Kofax from 7.5 to 10. This involves installing/configuring new servers, importing batch classes, export connectors, remote/central profiles, user/group authentication etc.3. Worked on.

Chennai, Tamil Nadu, India

Project Name: ExPRS (Mar 2010 – Mar 2013)Client: Liberty Mutual Insurance Group, USARole: Software Engineer- Oracle 1. Monitor Batch, Online and Shutdown jobs through ESP Workstation and Autosys.2. Query development and data changes in the Database (SQL, PL/SQL).3. Write SQL, PL/SQL stored procedures, packages and triggers based on requirements.4. Develop.

Bachelor Of Technology (B.Tech.), Computer Science And Engineering

Accelerated Aniit For Engineers, Computer Science

Topics: Core Java, JDBC, JSP, Flex, C#, ADO.NET, ASP.NET, SQL. XML, Quality Analysis &Testing Have done two main projects in .NET and Java.