Public Information Officer
CurrentI oversee media relations and strategic communications for Port Authority’s Chief Security Office, Cybersecurity, Tunnels, Bridges, and Terminals Department, the Word Trade Center 16-acre campus and the Port’s 2K-member Police Department (PAPD).• Manage crisis communications for high-stakes scenarios, including bomb threats and infrastructure failures; increase public awareness via targeted messaging to major news outlets.• Garner support for high-profile government events by… Show more I oversee media relations and strategic communications for Port Authority’s Chief Security Office, Cybersecurity, Tunnels, Bridges, and Terminals Department, the Word Trade Center 16-acre campus and the Port’s 2K-member Police Department (PAPD).• Manage crisis communications for high-stakes scenarios, including bomb threats and infrastructure failures; increase public awareness via targeted messaging to major news outlets.• Garner support for high-profile government events by orchestrating media coordination with key stakeholders, distributing press releases/advisories, and engaging news outlets for exclusive coverage.• Elevate Port Authority’s public image by leading storytelling campaigns, highlighting the diverse human stories behind NY & NJ’s iconic landmarks through captivating blog narratives and media pitches.• Enhance Port Authority’s internship program by guiding recruitment and supervision, providing mentorship for media event support, and delivering presentations that attract and develop high-potential talent.• Amplify organization’s influence across digital platforms by supporting social media team in curating content.Select Achievements• Transformed PAPD’s communication framework by cultivating connection with police union’s media relations representative, opening channel to share narratives that showcase positive community contributions of PAPD.• Mitigated financial losses through strategic development and execution of viral media campaign, educating public on consequences of failure to pay at agency’s toll crossings.• Orchestrated successful media campaign highlighting achievements of first Black woman to serve as three-star PAPD chief. Secured coverage in Crain’s New York, Daily News, and a two-minute segment on WABC NY.• Collaboratively diversified Port Authority's social media reach by contributing to DWI awareness campaign, providing insights for bilingual messaging, and advocating for inclusion of American Sign Language officer. Show less