Lenka Balog Email and Phone Number

Connections planner and streetworks sdministrator

• Accountable in a multi-faceted role with the primary remit to provide comprehensive administrative and customer support.• Responsible in a lead role to oversee the helpdesk. Ensuring the framework of processes are in place to meet workload demands and service levels.• Providing a welcoming and professional service to all guests and clients. Handling any helpdesk complaints with tact and diplomacy and logging where required.• Organising and distributing post within service levels. Additionally, handling incoming and outgoing fax correspondence.• Ensuring each guest follows security and sign in procedures and providing any advice on facilities and emergency procedures.• Drawn upon to update and maintain holiday, absence and training records using internal systems and MS Excel. • Responsible for handling car park requests and periodic and ad-hoc hospitality requirements. Planning ahead to mitigate any conflicting demands.• Reviewing stationary levels and procuring in a timely fashion. Leveraging rates, terms and delivery schedules with suppliers favourably, where possible.