As a senior inside customer service and inside sales representative for Hydel Inc, I understand the utility industry and the needs of our customers. Our company has been a leader in the industry for over 50 years, providing durable and high-performing Service Entrance and Pole Line Hardware Products to the residential, commercial, industrial, and utility markets. Working closely with our internal teams and agents, I build strong customer relationships and provide exceptional service and solutions at a competitive price. Our extensive product line is certified and tested before leaving our manufacturing facility in Vaughan, Ontario, ensuring we meet or exceed industry standards. Our design and engineering team works closely with our customers to meet their unique needs and expectations. We also provide regional representation and national sales coverage across Canada with the support of our supply chain partners. As the main point of contact for all sales agents, I have developed sound product knowledge to assist with customer inquiries, including technical questions. I work closely with the National Sales Manager and other departments to ensure that our products and deliveries meet or exceed customer expectations. Hydel Inc is committed to providing exceptional service and solutions to our customers. With our comprehensive industry knowledge, regional representation, and national sales coverage, we are a trusted supplier consistently delivering quality and value.Hydel Inc is now part of Sicame Group North America.