Lenka Kaciasvili Email and Phone Number

MANAGEMENT:- Analyzing information and processes and developing more effective or efficient processes and strategies.- Resolving conflicts or complaints from customers and employees.- Prepare detailed reports on buying trends, customer requirements, and profits.- Expand store traffic, and enhance profitability.- Develop and arrange promotional material and in-store displays.- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability- Developing and implementing a timeline to achieve targets.LEADERSHIP:- Deliver excellent service to ensure high levels of customer satisfaction.- Motivate the sales team to meet sales objectives by training and mentoring staff.- Conducting training of team members to maximize their potential.- Delegating tasks to team members.- Contributing to the growth of the company through a successful team.- Managing the day-to-day activities of the team.ADMINISTRATION:- Undertake store administration duties such as managing store budgets and updating financial records.- Monitor inventory levels and order new items.- Booking meetings and scheduling events- Ordering office stationery and supplies- Maintaining internal databases- Developing and implementing a timeline to achieve targets.- Distribute incoming and outgoing mail- Experience with office management tools (MS Office software, SAP, Concur, ..)

Consulting with clients to determine their skin type, skincare concerns, and style preferences.Recommending products that fit the client's needs, preferences, and budget, and explaining how the products work.Responding to customer questions and complaints.Making sales, processing returns, and maintaining a balanced cash register.Planning and taking part in store events.Designing and maintaining attractive displays and managing inventory.Handling administrative and clerical duties, such as ordering stock and maintaining customer relationships through follow-up calls and mails.Apply makeup to clients using a color palette and different tools such as mascara, sponges, eyebrow shapers, lip liners, brushes, and applicators.Work with clients to create various looks.Apply makeup for big events including weddings, funerals, holidays, and outings.Teach makeup application to clients.Work quickly and accurately under pressure.

Plans and directs day to day operations of the store.Develop strategies to improve customer service, drive store sales, increase profitability, create marketing programs that will increase sales. Grow existing customer base. Maintain high store standards and conditions and foster a positive enviroment. Responsibilities:Maintain store stuff by recruiting, selecting, orienting and training employees.Complete store operational requiremnets by scheduling and assigning employees; following up on work results.Analyze sales figures and forecast future sales.Organize special promotions and events.Work on website and eshop.Creating custome looks for clients and working with actors, singers or models.Working with costume designers, set designers, stylists and photographers to ensure consistency....

Maintaining outstanding store condition and visual merchandising standardsAssist with the sales process by maintaining a fully stocked storeEnsure high levels of customer satisfaction through excellent sales serviceAscertain customers’ needs and wantsRecommend and display items that match customer needsFocus on customer serviceEnhancing facial aesthetics through makeup.Consulting with clients and creating custom looks based on their specifications.Determining which materials and colors are the most suitable.Working with costume designers, set designers and stylists to ensure consistency.Having knowledge of different color palettes and design styles.Maintaining an awareness of the latest trends in beauty.Consulting clients on their skincare routines.Attention to detail.Creative mindset.Verbal communication and listening skills.