Lenka Kosťová personal email
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Experienced Front Office Supervisor with a demonstrated history of working in the leisure, travel & tourism industry. Skilled in Budgeting, Operations Management, Hotel Management, Customer Satisfaction, and Hospitality Industry. Strong operations professional with a Master's degree focused in The Management of culture and tourism from Constantine the Philosopher universtity in Nitra.
Ace Hotels S.R.O.
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Corporate Sales ManagerAce Hotels S.R.O. Sep 2017 - PresentPrague, The Capital, Czech Republic- active sales- communication with coorporate clients, creating relationship with clients- clients acquisition- strategic key account management- client database creation and administration- organisation of events for our loyal clients
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Guest Relations ManagerCosmopolitan Hotel Prague Sep 2016 - Aug 2017Prague, The Capital, Czech Republic- part of pre-opening team- responsible for building up of 2 departmants- Concierge & Guest Relations- training colleagues in both fields- technologies: PROTEL
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Front Desk ReceptionistFusion Hotel Prague Sep 2015 - Aug 2016Prague, The Capital, Czech Republic- completing procedures when guests arrive and leave- preparing bills and taking payments- dealing with special requests from guests complaints or problems- technologies: HOTELTIME, OPTIMA -
Office ManagerCharter Advisory S.R.O. Oct 2014 - Mar 2015Prague, The Capital, Czech Republic- organising meetings, arranging appointments- dealing with correspondence, complaints and queries- organising the office layout and maintaining supplies of stationery and equipment- creating spreadsheets, presentations- participating at creating company identity and marketing strategy- daily accounting tasks -
Hotel ManagerHotel At The Green Grape Apr 2013 - Sep 2014Prague, The Capital, Czech Republicrecruiting, managing, training, scheduling the front office staffsolving problems related to guestprocesses reservations by mail, telephone, fax or central reservation systems referralopening and closing the availability in all the GDS channels and on the hotel websitepreparing performance reports related to front officeHOTELTIME
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Hershey Lodge, PaThe Hershey Company Jun 2012 - Sep 2012
Lenka Kosťová Skills
Lenka Kosťová Education Details
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Constantine The Philosopher Universtity In NitraThe Management Of Culture And Tourism -
Gdh Svidník
Frequently Asked Questions about Lenka Kosťová
What company does Lenka Kosťová work for?
Lenka Kosťová works for Ace Hotels S.r.o.
What is Lenka Kosťová's role at the current company?
Lenka Kosťová's current role is Manager Sales at ACE hotels.
What is Lenka Kosťová's email address?
Lenka Kosťová's email address is ko****@****ail.com
What schools did Lenka Kosťová attend?
Lenka Kosťová attended Constantine The Philosopher Universtity In Nitra, Gdh Svidník.
What skills is Lenka Kosťová known for?
Lenka Kosťová has skills like Customer Satisfaction, Customer Service, Operations Management, Management, Revenue Analysis, Budgets, Hospitality, Team Leadership, Hotels, Team Building, Forecasting, Hospitality Management.
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