Lenka Trangos Email & Phone Number

København, Capital Region, Denmark

Copenhagen, Capital Region, Denmark

Owning and designing various key people processes around onboarding, offboarding and engagement. Managing HR projects from ideas to implementation. Organising events and company offsites for 90+ employees. Heavily involved in systems implementations & their integrations, HR policies and legal admin for a global workforce (focus on Europe & US). Data.

Copenhagen, Capital Region, Denmark

Joined the company during the stage of rapid growth by 66%, where I believe creating exceptional employees experience is the key.Recruited and onboarded 25+ employees, implemented and owned the company-wide policies, together with People Ops processes throughout the whole employee experience journey; from talent acquisition, employer's branding, through.

Copenhagen, Capital Region, Denmark

Learnt how to transfer my hospitality skills into the organisational setting by consulting with the management on ways how to improve the employee experience and spur the creative work environment. Organising social events, handling suppliers and office administration. In charge of the HR processes, where I implemented an ATS tool, to streamline processes.

Amorgós, Southern Aegean, Greece

As a part of our master's thesis, we worked closely with the owners on the possible recovery strategy to re-establish the hotel on the market in the times of Covid-19 pandemic. We have helped with PR, marketing, content production and creating a crisis management framework, to find new revenue streams to ease the impact Covid-19 pandemic has had on the.

Clarion Hotel Copenhagen Airport

Getting more insight into the service operations and consumer trends of different customer targets within five-star airport hotel, suited mainly for business travellers and a short-stay leisure travellers. Excelling the service provision, while developing suited approach towards the different segments of customers.

Copenhagen Area, Denmark

Excelling communication and presentation skills in order to elevate customer service and get a deeper understanding of the consumer behaviour. Continuously improving within the customer psychology and attending various tastings and courses to expand my knowledge in the sector. Taking charge as a shift lead, onboarding new colleagues, organising private.

Copenhagen Area, Capital Region, Denmark

A training in the operations sector of a boutique hotel which won The Best Hotel in Europe 2018 awarded by Ahead, Hotel Renovation and Restoration. Got a deeper insight into service operations in a privately owned boutique hotel, with the focus on quality service provision and engaging interaction with the guests.

Copenhagen Area, Denmark

Following the standards of a five-star hotel F&B Outlet service operations, drawing attention to efficiency and teamwork. Providing personalized customer experience, while putting emphasis on customer recognition. Onboarding new colleagues and innovating upselling techniques.

Petrus, Island Shangri-La, Hong Kong

Got a deeper understanding of asian consumer groups and learnt the importance of cultural values in the organisational setting. Shadowed the supervisor and a manager during daily tasks, while putting emphasis on excellent service provision, efficiency and attention to detail. Supervised by a wine team led by Master sommelier Yohann Jousselin, who are the.

Managing of social media marketing campaigns and day-to-day activities. Creating relevant content topics to reach the company's target customers.

Cand.Merc. Strategy, Organisation And Leadership, Minor In The Behavioural Neuroscience And Economy

Together with analytical thinking, developed more holistic approach towards organisations through theoretical knowledge and case studies..

Bsc Business Administration And Service Management, Tourism And Hospitality

Successfully graduated from the Business Administration and Service Management, with focus on Tourism and Hospitality, which has allowed.

English Grammar School, English Section

Flute