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Do you have concerns about the accuracy of your loyalty program liability? Or do you want to use your data to learn how to drive more incremental value?Hi, I’m Len Llaguno. 👋As a recovering actuary and analytics nerd, I help loyalty programs leverage their data to unlock the potential of their programs. From Avios to Expedia to Radisson and Wyndham, my team at KYROS uses actuarial science and machine learning to de-risk your program’s liability and uncover the levers that drive incremental value.I’ve published leading actuarial papers on loyalty program liability management and serve on the board of the Casualty Actuarial Society, the largest organization for P&C actuaries in the world. This blend of industry leadership and innovative approaches makes KYROS the go-to partner for brands ready to de-risk their loyalty program liability, streamline their audit review and boost incremental value.Want to take control of your loyalty program’s financial future? Let’s chat. 🤝
Kyros Insights
View- Website:
- kyrosinsights.com
- Employees:
- 11
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Founder And Managing PartnerKyros InsightsChicago, Il, Us
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Founder & Managing PartnerKyros Insights Aug 2017 - PresentWe are the only actuarial firm that is solely focused on loyalty programs. We work with leading loyalty programs around the world, such as Expedia, Hotels.com, Avios, Aeromexico, Hawaiian Airlines, Wyndham, Radisson, Sonesta, Red Roof, Global Hotel Alliance, Fanatics, Vivid Seats and Bilt. We provide the financial operating system for loyalty programs, enabling our clients to reduce financial risk and drive more incremental value.We reduce financial risks by de-risking liability management, eliminating the risk of failing audit, and minimize the risk of inaccurate FP&A driving unexpected variances from plan.We drive incremental value by using actuarial science and machine learning to quantify it, uncover the behaviors that drive it, build KPI dashboards to monitor it and use test and learn methods to uncover the tactics that are most effective at generating more of it.Our consultants provide exceptional customer service and expertise to help our clients achieve more.
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Board MemberCasualty Actuarial Society Nov 2022 - PresentUsElected Board Member with the Causality Actuarial Society -
Guest LecturerThe Loyalty Academy Jun 2020 - PresentFocusing on educating the loyalty industry on the actuarial analytics required to run a profitable loyalty program, including loyalty program liability management and predicting customer lifetime value. -
Global Co-Leader For Loyalty AnalyticsWillis Towers Watson 2015 - Jul 2017London, England, GbI lead a successful pitch to firm leadership asking for investment to develop a new product offering that leverages machine learning to reserve for loyalty programs. With investment in hand, I lead a team to develop the initial version of the offering, which immediately brought in revenue for the practice. Once market traction was established, I grew the team from 2 people to over 20. The new product offering is branded as LoyaltyAdvisor and now contributes the vast majority of the practice revenue. Ongoing responsibilities include business strategy, product development, operations, marketing, sales and client relationship management. -
Senior ConsultantWillis Towers Watson 2013 - 2015London, England, GbI led large client engagements to develop and implement telematics solutions using Willis Towers Watson's DriveAbility offering. In addition, supported clients through actuarial expertise focused on predictive modeling applications for personal lines pricing and loyalty program reserving.
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Analyst/ConsultantWillis Towers Watson 2006 - 2013London, England, GbDeveloped predictive models for personal lines and executed insurance reserve and ratemaking analyses for various lines of business.
Len Llaguno Skills
Len Llaguno Education Details
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University Of TorontoComputer Science
Frequently Asked Questions about Len Llaguno
What company does Len Llaguno work for?
Len Llaguno works for Kyros Insights
What is Len Llaguno's role at the current company?
Len Llaguno's current role is Founder and Managing Partner.
What is Len Llaguno's email address?
Len Llaguno's email address is le****@****ail.com
What is Len Llaguno's direct phone number?
Len Llaguno's direct phone number is +161768*****
What schools did Len Llaguno attend?
Len Llaguno attended University Of Toronto.
What are some of Len Llaguno's interests?
Len Llaguno has interest in Innovation, Design, Project Management, Entrepreneurship, Technology, Product Management, Software.
What skills is Len Llaguno known for?
Len Llaguno has skills like Actuarial Science, Insurance, Management, Consulting, Predictive Modeling, Sas, Property And Casualty Insurance, Program Management, Risk Management, Sql, Project Management, Actuarial Consulting.
Who are Len Llaguno's colleagues?
Len Llaguno's colleagues are Robert Chin, Байрам Сатаев, Ryan Snyder, Fcas.
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