Ellen Freeman

Ellen Freeman Email and Phone Number

EVP, Core Services at Genesys Technology Group @ Genesys Technology Group
Ellen Freeman's Location
Orlando, Florida, United States, United States
Ellen Freeman's Contact Details
About Ellen Freeman

With deep banking and credit union expertise, I specialize in leading a team of experienced professionals who are helping financial institutions make important technology decisions and execute on their strategic vision.

Ellen Freeman's Current Company Details
Genesys Technology Group

Genesys Technology Group

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EVP, Core Services at Genesys Technology Group
Ellen Freeman Work Experience Details
  • Genesys Technology Group
    Executive Vice President
    Genesys Technology Group May 2018 - Present
    Peachtree Corners, Georgia, Us
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  • Fis
    Strategic Account Manager
    Fis Nov 2016 - Jan 2018
    Jacksonville, Fl, Us
    As a Strategic Account Manager with FIS, my focus is on cultivating, maintaining and expanding relationships with key bank and credit union clients. My goal is to ensure that I expose our customers to the full range of products and services that our company has to offer while ensuring that roadblocks are cleared in day-to-day operations. I work with clients to understand their strategic direction, leadership challenges, and make sure FIS is surpassing their expectations as a trusted partner.
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  • Fis
    Group Director, Implementations And Professional Services
    Fis Feb 2014 - Nov 2016
    Jacksonville, Fl, Us
    Lead multi-disciplined, implementation teams to deliver a suite of products at the division level. Manage schedules, budgets and work closely to build relationships with C-level executives. Consistently refine internal processes to perfect the implementation delivery and ensure that the transition to our products and services leads to a client for life. Closely monitor team metrics to drive success and change. Coach, mentor, and cross train staff to drive career growth for team members. Work closely with finance team to adequately forecast and report P&L monthly. Oversee project management resources for adequate reporting and client communication.
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  • Fis
    Software Product Line Manager
    Fis May 2005 - Feb 2014
    Jacksonville, Fl, Us
    Drive all phases of product planning from concept to execution, including staffing, development, testing, and rollout. Establish product strategy to support market needs analysis for development of branch automation, payments, shared branching, CRM, lending, and business intelligence software and services. Track to ensure product execution is on time and under budget. Leverage all media: podcasts, white papers, presentations, and web content to convey value proposition.
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  • Metavante
    Director, Quality Management
    Metavante 2004 - 2005
    Us
    Formulated a team of software quality assurance engineers in the execution of quality assurance activities following CMMI Level 2. Drove the strategy, vision, and process implementation for quality assurance practices into the software development lifecycle. Established sound configuration management strategies to ensure code quality. Identified and made recommendations for industry-standard, automated test and defect tracking tools.
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Ellen Freeman Skills

Product Management Business Intelligence Sdlc Business Analysis Process Improvement Strategy Vendor Management Crm Analytics Team Leadership Testing Banking Management Requirements Analysis Project Management Outsourcing Strategic Planning Product Marketing Strategic Partnerships Quality Assurance Enterprise Software Integration Software Project Management Business Process Improvement Professional Services Software Implementation Sql Databases Data Center Security Telecommunications Account Management Microsoft Sql Server Team Management Marketing Strategy Data Analysis Relationship Building Sales Business Development

Ellen Freeman Education Details

  • Cornell University
    Cornell University
    Performance Leadership
  • Auburn University
    Auburn University
    Finance

Frequently Asked Questions about Ellen Freeman

What company does Ellen Freeman work for?

Ellen Freeman works for Genesys Technology Group

What is Ellen Freeman's role at the current company?

Ellen Freeman's current role is EVP, Core Services at Genesys Technology Group.

What is Ellen Freeman's email address?

Ellen Freeman's email address is le****@****nis.com

What is Ellen Freeman's direct phone number?

Ellen Freeman's direct phone number is +140746*****

What schools did Ellen Freeman attend?

Ellen Freeman attended Cornell University, Auburn University.

What skills is Ellen Freeman known for?

Ellen Freeman has skills like Product Management, Business Intelligence, Sdlc, Business Analysis, Process Improvement, Strategy, Vendor Management, Crm, Analytics, Team Leadership, Testing, Banking.

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