Lennon Naicker Email and Phone Number
I am a skilled and accomplished systems engineer, functioning as the primary link for administrators, customers, suppliers and expert engineers throughout the systems development process.Advanced business and technical acumen ensure a firm understanding of effective processes and systems including resolving issues and implementing appropriate improvements, while enhanced liaison and negotiation skills allow for successful collaboration with stakeholders from many professional, technical and cultural backgrounds.Highly developed analytical expertise and problem solving, time-management and organisational skills guarantee precise attention to detail, exemplary performance under pressure and the ability to achieve tight deadlines in fast-paced environments.QUALIFICATIONS:• IT Diploma - Oval International• Windows 7 - Microsoft• AZ900 – Microsoft• ITILAWARDS:• Nedbank Achiever Awards, multipleIT SKILLS:• Dell Hardware• Printers (HP/Nashua/Xerox)• Pc Hardware • Windows 7/8/10• Server 2008/2012/2016• Skype• Teams • One Drive • O365• VMware • SCCM• Citrix • Nice Call Recording • Nice Workforce Management • Nice RTAM• Nice Voice Biometrics• Batch Scripting • Microsoft Office Suite - Excel, Word, PowerPoint, OutlookIf you feel I will be a suitable candidate to fill a vacancy or you would like to expand your professional network, connect here or email me at Lennonnaicker9@gmail.com
Tussockline
View- Website:
- tussockline.co.nz
- Employees:
- 11
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Technical ConsultantTussockline Nov 2022 - PresentNew Plymouth, Taranaki, New Zealand
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Systems Engineer – Third Level Application SupportNedbank Aug 2019 - Dec 2022• Managing the creation, operation, and maintenance of evolutionary quality systems, as well as their eventual replacement• Primary link for administrators, customers, suppliers, and expert engineers throughout the system development process• Managing NICE Solution Suite for a contact centre with more than eight thousand users, including NICE Engage Voice Web Email Recording, NICE Workforce Management, NICE Realtime Analytics and NICE Voice Biometrics• Overseeing technical design and implementing new technologies• Providing maintenance and support to VoIP, servers and cloud• Performing as a strong leader of a cohesive team with strict enforcement of statutory regulations, quality standards, governance processes and compliance requirements -
Server EngineerNedbank Mar 2018 - Aug 2019• Maintaining server operating systems in the region, including performing early morning checks• Creating snapshots on VM Ware• Adding extended disk space, higher CPU and additional memory when required• Creating and maintaining file shares• Supporting Cibecs backup agent• Patching using WSUS and SCCM• Maintaining data centres, monitoring backups, storage and alerts• Replacing server hardware• Provisioning new server VMs, 2008/2012 R2/2016
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End User Computing SpecialistNedbank Jan 2011 - Feb 2018• Overseeing 1400 end users within a campus site• Providing third level support to level two and level three engineers• Consulting to business heads• Supervising, leading and training personnel• Leading and planning projects, delivering on service level agreements (SLA)• Dealing with daily- and vendor escalations• Attending and participating in vendor meetings• Asset management• Testing new hardware and software
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Euc Support Engineer Ii And IiiNedbank Jan 2006 - Dec 2011• Providing onsite and remote support to all IT front-end devices• Reviewing and updating policies, processes and procedures• Supervising, training and mentoring personnel• Ensuring all fault and installation requests are completed within SLA specification of four hours• Escalating faults if required • Data entry and database management, maintaining accurate records• Installing and relocating IT equipment• Project management• Performing as a strong member of a cohesive team with strict adherence to health, safety and statutory regulations, service level agreements, quality standards, governance processes and compliance requirements
Lennon Naicker Education Details
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Oval InternationalIt Diploma -
Foster MelliarItil Foundation 2011
Frequently Asked Questions about Lennon Naicker
What company does Lennon Naicker work for?
Lennon Naicker works for Tussockline
What is Lennon Naicker's role at the current company?
Lennon Naicker's current role is ICT Support Engineering Professional with extensive expertise in Application Support, Project Management and Cloud Administration.
What schools did Lennon Naicker attend?
Lennon Naicker attended Oval International, Foster Melliar.
Who are Lennon Naicker's colleagues?
Lennon Naicker's colleagues are Amanda Forsyth, Patrick Turc, Vibhor Vashisht, Jo Neal, Rion Luis, Daryl French, Peter Van Koppen.
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Lennon Naicker
City Of Cape Town1puma.com -
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