Lennon Carvalho Email & Phone Number

Dublin, Ie

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

- Executed content creation for various social media platforms and managed paid campaigns on Meta Business, Google Ads, LinkedIn, and TikTok.- Developed comprehensive customer personas for key clients and prospects.- Assisted in the creation of presentations and reports for both internal and external stakeholders.- Kept abreast of the latest digital marketing trends and technologies, providing valuable recommendations for new initiatives.- Proficient in social media marketing, search engine marketing (SEM), advertising, and marketing strategy.

Brazil

- Developed and executed customer journey strategies for the website and partner platforms to enhance user experience and drive conversions.- Assisted in the creation and implementation of email marketing, social media, and various digital campaigns.- Monitored and analyzed campaign performance, tracked key metrics, and utilized data-driven insights to optimize ongoing marketing strategies.- Contributed to managing the organization's digital presence, including social media accounts and website, to ensure a cohesive and engaging brand presence online.

Dublin, Ireland

- Provided exceptional customer service and fostered positive relationships through friendly, knowledgeable, and positive communication, ensuring compliance with GDPR regulations.- Leveraged product and service knowledge to drive business development and promote the organization's offerings to customers.- Offered assistance to customers affected by fraudulent activity, while also implementing measures to prevent such incidents, adhering to GDPR guidelines.- Addressed account change inquiries, meticulously following security protocols to safeguard customers' data in accordance with GDPR regulations.

João Pessoa - Brazil

- Conducted comprehensive analysis of business strategies to identify and capitalize on opportunities for long-term company sustainability.- Evaluated product, market, and share trends to formulate competitive marketing strategies.- Developed and executed successful promotional plans to drive business revenue growth and expand customer base.- Implemented effective strategies to enhance organizational workflows, training programs, and marketing outreach.- Supported the development and implementation of in-store marketing campaigns, promotions, and events.- Demonstrated strong proficiency in marketing, business strategy analysis, competitive market evaluation, promotional planning, workflow improvement, training development, and event management.

João Pessoa

- Provided exceptional customer service by assisting clients with various bank operations, such as account openings, safe deposit box access, and ATM transactions.- Initiated the establishment of new customer accounts, including checking, savings, and lines of credit, while ensuring compliance with relevant administrative procedures.- Accurately handled cash and checks for deposit, meticulously verifying amounts, endorsements, and authenticity to prevent acceptance of counterfeit currency.- Effectively communicated bank services, financial products, and associated fees to customers, promoting transparency and informed decision-making.- Identified and assessed customers' financial needs, goals, and objectives, and recommended suitable financial products tailored to their requirements.

Marster'S Degree, Digital Marketing

Focused on the principles of digital marketing and analytics to utilise data and visualisation tools, apply the appropriate marketing.

Master In Business Management, Gestão Empresarial

Ba Administration, Business Management

Focused on the management of different sectors of a company, this course qualified me both as an entrepreneur capable of opening my own.