• Currently working in the HSBC Customer Financial Crime Risk (FCR) DevOps pod.• Project managed multiple Service Role Swaps Q2 – 2018 – present, still ongoing.• Project Managed implementation of infrastructure, including implementing HSBCs Governance procedures, introducing 3 new services Q2 2018 – Q2 2019• Project Managed the Re-stack of some Financial Crime Risk service Infrastructure Q1 2018• Project managed the upgrade of approximately 250 RHEL 6.5/6.5 servers to RHEL 6.9 Q3 – Q4 2017.• Project managed the implementation of Oracle GoldenGate Studio 12c, enabling the design and deployment of high-volume real-time replication and Veridata 12.c used for the verification of replicated data Q2 – Q4 2017.• Joint Project Managed the implementation of 3 Oracle ExaData half racks and 3 Oracle ExaLogic half racks for the Oracle Watchlist Screening for screening master data against lists of Sanctioned individuals and companies throughout 2016. These never actually went live in the end however.• Project Managed under the HSBC Avalon programme the re-stack of 9 major services during 2015.• Project Managed under the HSBC Avalon programme the Evergreening of the 6 Middle East Services Database infrastructure servers from AIX to Linux, and the DB2 Connect Infrastructure Service Q2 2014 – Q4 2014.• Delivered PowerPoint Presentation to the Avalon steering committee and all Avalon PM’s on the successes and learnings of the Middle East Evergreening Project• Followed BAU procedures to track and monitor Server Evergreens and demises of Computer Room Infrastructure 2014 – 2015.

• Creating project plans for the replacement of 3 Windows 2003 Connect Direct servers with 5 active / passive Windows 2008 servers.• Installing and configuring Connect Direct software on Windows servers 2008 base build.• Creating Excel reports, analysing feeds then liasing with Service Owners to discuss migration strategies.• VB Scripting to simplify the setup of new feeds.

• Working closely with the PMO team to plan, arrange and prepare Windows 2003 / 2008 servers for remediation and migration• Interrogating the servers and determining exactly what components require remediating, including Windows Clustering, Veritas Storage Foundation for Windows, EMC Powerpath, HP and IBM hardware/management tools, QLogic/Emulex HBA management tools• Feeding the information into the PMO to arrange time slots with the various service owners.and arranging resources to cover the remediation and migration tasks.• Updating central records and progress reports.

• IT Project management, including recent major office move which involved migration 10 servers, 2 racks and approx 60 PC's, and Wide Area Network replacement.• Recommendation, purchase and involved with installation of NetApp 2040 SAN and Dell M1000e Blade Server chassis.• Planning and creation of VLAN solutions with on Cisco 3750 switches and Dell M6368 PowerConnect switches• VMware 4.0 and 5.0 installations and maintenance• Planned and successfully installed and maintain EMC and Thecus iSCSI SAN solutions• Working towards compliance of Payment Card Industry Data Security Standard (PCI-DSS)• Annual presentations to company Team Leaders and Managers, clearly communicating successes and failures, key learning points, future goals and priorities

• Leading participation and delivery of 8 office moves and 1 new office installation, having responsibility for all IT infrastructure movement and network connectivity• Delivered significant savings in WAN upgrade costs, through the implementation of the Packeteer Packetshapers software to better manage and optimise WAN traffic • Responsible for purchase of HP servers and server management using HP Insight Manager, as well as being responsible for Firmware upgrades on HP servers and HP Procurve switches• Designed and implemented rack layouts• Managed the installation and on-going support of Novell 6.5, Microsoft W2K, W2K3 and W2K8 servers• Responsible for management and upgrade of Citrix Presentation Server Farm from Winframe 1.7 to Presentation Server 4.0• Responsible for the purchase of PC’s, creating automated software installations and using these to build complete PC images, managing desktop application delivery, desktop policy lockdown and image roll-outs• Implemented and managed a Symantec and a Lumension PC and Server patch management solution, as well as a desktop software Asset Management solution• Implemented an external Messagelabs solution for external email Anti-Virus, Spam and Content filtering• Created and managed the annual hardware maintenance contract• Implemented a user web access policy solution via a Bloxx web filtering device• Implemented two High Availability Fortinet Fortigate firewalls, including VPN set-ups for home workers• Connected the initial WAN across 5 sites during early days of the company and successfully merged the Novell eDirectory trees at each site into one• Completed annual hardware asset audits and valuations for insurance purposes• Implemented and maintained Novell DNS and DHCP services• Implemented and maintained a Novell Managewise Network Management solution• Implemented a Helpdesk solution for logging and processing support calls

• Planned and rolled-out approximately 100 replacement PC’s over 50 sites• Planned and played active part in rolling out 80 Novell 4.11 Fileservers to approximately 80 sites• Considerable Novell eDirectory Tree Design and Implementation experience• Organised re-deployment of several leased lines to save WAN costs

• Provided technical support for 400 users across 50 sites in a Novell Netware 3.11/4.11 environment • Planned and implemented a 3rd party Helpdesk package• Designed, developed and produced reports, analysing trends and identifying key areas for improvement

• Programmed and supported Warehousing and Logistics software written in ‘c’ using ISAM database structures on HPUX/SCO UNIX platforms• Writing UNIX shell scripts to enable the software to be correctly maintained and supported