Lenore Smith Email & Phone Number

Brisbane City, Qld, Au

Salisbury Queensland

General administration duties,Maintaining electronic filing and documentation for staff within our QLD office. Administration Support to State Manager and Operation Managers. Assisting HR with Employee management - recruitment, onboarding, updating leave requests, training, clothing, documents, Managing WH&S Documentation creating, updating and implementingApprenticeship management dealing with RTO, Insurance compliance, Payroll, Manage Office Facilities, Dealing with contractors. attend conferences on behalf of the company to promote our vision to potential future clients.

Darra,4075 Qld

* Accounts Receivable processing:* Process new account application forms as received including completing appropriate trade reference and credit checks in line with the Group’s Credit Policy.* Apply daily banking to the respective accounts by close of business on day of receipt or within two business days of month end rollover.* Reconcile debtor accounts and follow up anomalies and unallocated amounts within one business day of discovery.* Attend to month end accounts receivable processing in accordance with Group policies and procedures.*Review Debtors Report daily and proactively recommend further action to be taken against outstanding account holders (Late Payment Notice, Notice of Demand, and Intention to Sue etc).* Contact outstanding accounts holders prior to 45 days overdue to make arrangements for payment with follow up to be undertaken immediately payment is not honored.* Customer Liaison:*Liaise with interstate accounts receivable staff to ensure consistent collection of national accounts where necessary.*Liaise with internal departments to ensure debtor terms including stop payment restrictions are adhered to.* Daily reconciliation and reporting to senior management of Group unit sales, invoicing and collections (NTP Group Equipment Schedules).*Assist the Office Administrator with preparation of weekly cash flow historical reporting including but not limited to Group Debtor Income Week End report.* Credit Policy Management & Review:* General Administrative Duties:* Ensure all filing is up to date on a daily basis.* Regular archive company records.* Provide back up and support of other Administrative staff as and when required with minimal direction from management.* Attend to other general administrative functions as and when directed by the Administration Manager.

Brisbane Cbd

Areas of Responsibility: • Creates 100% guest satisfaction by providing fast and friendly genuine hospitality and by exceeding guest expectations *Give personal attention, takes personal responsibility and uses teamwork when providing guest service *Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems *Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee *Performs other duties as required to provide fast and friendly genuine hospitality • Provides guests with assistance at the front desk during the check-in and check-out processes and throughout their stay. *Keeps current on hotel accommodations, services and area attractions *Responds to customer inquiries for information *Arranges for services requested by the guest by working with other departments as appropriate *Makes reservations in accordance with hotel’s yield management practices *Processes customer credit at check-in in accordance with hotel policy *Identifies and records special billing instructions and notifies accounting, Obtains appropriate approvals and signatures

Worked in Cafe 21, It is there 24hour 7 day Restaurant as a waitress

Brisbane, Queensland, Australia

I managed three stores in Brisbane, this included, rosters, payroll, ordering, sales, recruitment and training