Lenore Kelley

Lenore Kelley Email and Phone Number

Pharmacist / Long Term Care/ Pharmacy Leader / Managed Care/Pharmacy Compliance @ Camilla Hall Nursing Home
Malvern, Pennsylvania
Lenore Kelley's Location
Greater Philadelphia, United States
Lenore Kelley's Contact Details

Lenore Kelley personal email

n/a
About Lenore Kelley

My background as a pharmacist has provided me with the springboard to become a leader with a proven track record in all aspects of home delivery pharmacy. My focus has been on making certain that the practice of pharmacy is maintained at the highest level while also meeting the needs of both patients and plan sponsors. My passion is using my abilities to drive positive results that are in the best interests of all stakeholders. I have led improvements in real-time service to customers, quality improvements that have resulted in improved dispensing accuracy and process reviews and enhancements that have enabled the organization to take on increased volume without additions to our budget.Firmly believing in the value of people, I have stressed the support and development of the members of the pharmacist team as well as other members of the organization. During my career, the collaboration that I have driven within and between my groups has played an important role in our overall success. To summarize, the transferable skills that I bring to an organization include:• Knowledge of pharmacy practice at a patient-directed level and from a compliance perspective • Operations management focusing on workflow, accuracy, budgeting and growth• People management expertise resulting in valuable contributions and job satisfactionIn my pharmacist career, I have seen customers with many faces – patients, Boards of Pharmacy, plan sponsors and my employer. In all of my positions, my success has been driving actions that bring positive results to all.

Lenore Kelley's Current Company Details
Camilla Hall Nursing Home

Camilla Hall Nursing Home

View
Pharmacist / Long Term Care/ Pharmacy Leader / Managed Care/Pharmacy Compliance
Malvern, Pennsylvania
Website:
camillahall.org
Employees:
76
Lenore Kelley Work Experience Details
  • Camilla Hall Nursing Home
    Long Term Care Pharmacist
    Camilla Hall Nursing Home Dec 2015 - Present
    Malvern, Pa
    While serving the residents of a 200+ bed home for aged Sisters as well as those in the surrounding community, perform the traditional role of a pharmacist by reviewing and dispensing medications pursuant to orders. Additionally, perform MTM functions and review patient charts for appropriate drug therapy as well as provide guidance and education to retail patients, technicians and nursing staff through formal presentations and serving ongoing needs.
  • University Of The Sciences In Philadelphia
    Adjunct Professor
    University Of The Sciences In Philadelphia Jan 2016 - May 2019
    Philadelphia, Pa
    As a lab instructor, work with students in both their first and second professional years of study to develop the competencies and product knowledge necessary for effective patient counseling.
  • Cigna Home Delivery Pharmacy
    Chief Pharmacist
    Cigna Home Delivery Pharmacy Dec 2007 - May 2015
    Lead for all home delivery base pharmacists and the overall practice of pharmacy at three licensed sites as well as offsite pharmacists. This includes start-up and initial licensure of the third Home Delivery site as Cigna’s first Central Processing Pharmacy. Maintained current level of pharmacist staff while supporting a 20% increase in dispensing volume. Lead direct reporting team and overall organization in year over year improvement in external dispensing accuracy. Voluntary attrition in team less than 2% per year. Worked to develop strong relationship between home delivery pharmacists with other CIGNA Pharmacy Management Pharmacist teams to bring a single unified approach to members. Manage staff of 5 direct reports and 110 indirect reports.
  • Cigna Tel-Drug
    Operations Manager
    Cigna Tel-Drug Aug 2004 - Dec 2007
    Managed all non-specialty pharmacy operations at the Horsham, PA site, including quality and volume of workflow for the enterprise. This included front-end clinical and dispensing functions. Through partnership with counterpart in South Dakota facility, transformed operation into single entity working in sync to improve accuracy, decrease turnaround time and increase prescription volume. Responsible for oversight of Horsham facility, which employed 300 associates.
  • Cigna Home Delivery Pharmacy
    Support Services Manager
    Cigna Home Delivery Pharmacy Mar 2001 - Aug 2004
    Managed all Support Service functions for enterprise. The primary functions of this department included the resolution of all non-clinical exceptions to normal prescription processing as well the identification, ownership and correction of any situation that has caused an order to be delayed in-house. While accomplishing this, the group’s actions lead to a 10% decrease in the number of orders reaching an aged order status. Increased patient satisfaction by developing and implementing a structured method of tracking and proactive outreach to patients. Coordinated workload and teams that are located in two sites as well as all quality, effectiveness, staffing and budgetary concerns for a staff of over 80 employees in the enterprise.
  • Cigna Home Delivery Pharmacy
    Pharmacy Services Manager
    Cigna Home Delivery Pharmacy Aug 1997 - Mar 2001
    Managed all functions for departments of Horsham site that included a 25-member Call Center and all prescription processing exception resolution areas. This included: eligibility concerns, physician contact for prescription clarification, clinical interventions, adjudication rejections and various types of patient contact that add value to the dispensing process for the patient. Led Call Center activities including clinical patient consultation, basic order/account concerns, and handling of escalated issues. Initiated process to identify and resolve any issues resulting in an in-house order delay. Oversaw all quality, productivity, staffing and budgetary concerns for a staff of over 75 employees.

Lenore Kelley Skills

Pharmacy Pharmacy Automation Pharmacists Healthcare Pharmacy Benefit Management Managed Care Process Improvement Medication Therapy Management Disease Management Clinical Pharmacy Diabetes Utilization Management Community Pharmacy Medicare Patient Counseling Medicaid Business Process Improvement

Lenore Kelley Education Details

Frequently Asked Questions about Lenore Kelley

What company does Lenore Kelley work for?

Lenore Kelley works for Camilla Hall Nursing Home

What is Lenore Kelley's role at the current company?

Lenore Kelley's current role is Pharmacist / Long Term Care/ Pharmacy Leader / Managed Care/Pharmacy Compliance.

What is Lenore Kelley's email address?

Lenore Kelley's email address is le****@****rug.com

What schools did Lenore Kelley attend?

Lenore Kelley attended Rutgers University, Temple University.

What are some of Lenore Kelley's interests?

Lenore Kelley has interest in Science And Technology, Children, Education, Health.

What skills is Lenore Kelley known for?

Lenore Kelley has skills like Pharmacy, Pharmacy Automation, Pharmacists, Healthcare, Pharmacy Benefit Management, Managed Care, Process Improvement, Medication Therapy Management, Disease Management, Clinical Pharmacy, Diabetes, Utilization Management.

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