Lenore Tavares Email & Phone Number

New Bedford, Ma, Us

After spending 11 years in Retail banking (and loving every moment of it), I was afforded an opportunity to transition into the mortgage industry. I found a unique opportunity to transition the same qualities that have made me successful over to lending. I have an innate ability to truly listen to my customer and find a solution. I am a creative problem solver, and do not rely on the obvious solution but look for the best solution. I have successfully managed relationships with extensive net worth and helped young adults begin their financial journey. I realize that your financial needs are unique and important to you. I will treat every opportunity as if it my last.

South Shore, South Coast Of Massachusetts And Rhode Island

As a Mortgage Loan Officer I am responsible for cultivating loan growth in three branch locations. I am successful because I continue to maintain and expand internal and external relationships to enhance the divisions' success.

•Managed the South Coast market with a team of 40 within five different branch locations.•Successful in intergrading the Slade’s team with the Rockland culture while maintaining deposits and client retention during conversion. •Under my leadership, the region has consistently seen success in deposit growth, customer service, loan growth and employee satisfaction. •Have successfully coached and guided my team to achieve career advancements within the organization, while encouraging them to be active leaders in the community. •Developed strong business development strategies throughout region which resulted in unprecedented results.•Created a strong relationship between branches and other areas of the bank such as commercial lending and the investment management group through the development of “teaming meetings”.•Other achievements include the successful conversion of three other banks to Rockland Trust, closing a branch while growing that closing branch deposits, relocating a branch, overseeing the manager trainee program and assisted in writing operational policies for the branch network.

•Developed and implemented a sales team at one of the largest deposit-based commercial branches at Slade’s while maintaining a high level of customer service.•Served as a market manager, covering three branches during the interim of finding managers for those locations. •Personally selected by the C.E.O and Chairman of the Board, Ken Rezendes, to manage Assonet, the newest Slade’s branch focusing on growing the deposit, lending and investment base. •Acted as one of the sales and service team leaders that undertook the role of creating and implementing an incentive plan while coaching all of the Slade’s branches to embrace a sales culture.

•Empowered to drive results at one of Citizens’ underperforming branches while exceeding the expectations of past performances in both sales and operations. •With unlimited energy and a constant drive for excellence, created an environment that supported a strong sales culture while maintaining a healthy operational foundation that led to results.

Connecticut/Western Massachusetts

•Successfully managed eleven branches across Connecticut and Western Massachusetts through constant coaching and development of staff. •Responsible not only for recruitment but also training, inventory control, merchandising and termination of employees.•Held the team members responsible for achieving sales goals and customer service scores that were above the corporate benchmark. •Highly involved with the opening of Finlay’s newest location – the most successful branch opening within the North East region. •Broke several sales records while maintaining strict adherence to operations

Bachelor Of Science, Business Management

Associate Of Science (A.S.), Business Administration And Management, General