Leo Alexander Email and Phone Number

Over a decades experience in a vast variety of Customer Service roles. With first hand experience in industries ranging from Hospitality & Catering, Travel & Tourism, Call Centre Advisor and the Automotive Industry.My experience has allowed me to gather the following transferrable skills useful for my field and any future field I wish to venture into:Training, scheduling and tactical planning on a daily, weekly and quarterly basis. Project/Event management as both team member, team leader and manager.Innovation & team motivation.Empathy & adaptability.Public speaking. Out of the box problem solving skills in high pressure fast past environments during critical circumstances.Managerial & administrative experience in areas such as finance & accounting, project planning and customer care.I have been lucky enough to have travelled and work with over 62 different nationalities, gaining both insight and key skills, including empathy, from all. This allows me the confidence to ensure any and every situation is treated delicately with respect that will result in a positive outcome from both the client and the company.My overall goals are to always ensure people are treated kindly with respect, and even in circumstances where the customer is unable to get their desired outcome, I endeavor to ensure they are well informed as to why and leave them feeling as though they are in trusted, knowledgeable hands that truly care.