SALE CONSULTANT - GIVENCHY (BICESTER VILLAGE)February 2019 – Present Excellent Customer Service and Marketing by Company’s Email• Customer Efficient Service Telephone Operator • Professional Service to Individual Customer as a VIP guest • Demonstrate the Brand's products• Ensure the customers have a fun and enjoyable shopping experience• Recommend additional products to customers.• Other roles are the same with my previous jobs (the following jobs)

KEYS HOLDER – RADLEY (BICESTER VILLAGE)September 2018 – February 2019• Close the tills, count cashes• Key Performance Indicator (KPI) Reports to Area Manager daily• Support and Assist to the Store Manager with the achievement of retail store targets• Keys holder for opening and closing at the point for ensuring that the store trades safely and legally.

SALE CONSULTANT - CHLOE (BICESTER VILLAGE)July 2016 - January 2017• Actively maintaining awareness and understanding of current relevant retail products.• Discussed with store manager on the various situation.• Handling customers courteously. • Looking after floats and reporting any discrepancies to the store manager.• Looking for ways to increase sales and improve the efficiency of the team.• Manage multiple priorities. • Till resetting for the next session.• Trained sale assistance beginners.

SALE CONSULTANT - GUCCI (BICESTER VILLAGE)August 2011 - October 2015• Being the first port of call for all enquires and complaints.• Cashing up and calculating and saving the expected contents of the till.• Ensuring that all areas are clean and adhere according to Health and Safety.• Offer the face to face advice to customers on the store’s products.• Processing returns and refunds as required in line with company procedures.• Replaced sold items in display immediately.• Serving customers at the sales counter and solve their problems with a calm manner.

SALE CONSULTANT - BURBERRY (BICSTER VILLAGE)October 2010 - August 2011• Assisting and dealing customers with queries in a professional way.• Display stock satisfies the guideline giving by head office.• Ensuring high levels of customer satisfaction.• Till operation and cash handling.• Resolving customers’ complaints in a sensitive & polite manner. (Especially with Chinese customers)