Leo D'Cruz Email & Phone Number

Australia

Singapore

Singapore, Singapore

Singapore, Singapore

1. Conduct Security related course2. Mentoring & Coaching participants for Assessments.3. Perform Security related activities

Singapore

• Implemented (including troubleshooting & training the CD Managers and Coordinators) the Group new Training / Learning Management System (Cornerstone Navigator) to the Regional affiliates.
• Using exceptional facilitation skills, facilitated the bi-annual training needs analysis activities with the Human Resource BP & Business Owners and OD Projects.
• Conducted (a total of 12 sessions) & Managed the Corporate HR Training (Trainer Certification Program)
• Guided 6 Subject Matter Experts on the Facilitative Training / Learning Material Design & Development
• Organized (administer and assist in maintaining classroom equipment) more than 100 training / learning session logistics both in-country and at overseas locations.
• Reviewed of 25 External Vendors’ proposed training / learning solutions & SLAs (primarily evaluating results for improvements and Return of Expectation).

Singapore

• Completed the Consolidated of the APAC Regions’ Conducting Training / Learning Needs Analysis for Curriculum Development
• Published and Maintained the Asia Pacific Annual Training / Learning Plan
• Initiated and completed the compilation Training / Learning Competency Standards for the company’s Retail sector.
• Promulgated the criteria to match training / learning courses for the various job roles

Singapore

• Conducted and Facilitated 100 training sessions on Media Literacy and Creativity & Innovation.
• Facilitated 60 Corporate Training / Learning Programs (Service Excellence, Customer Service, etc.)
• Trained 80 aspiring to-be-trainers
• Audited & Certified 100 Trainers and have rejected 40 mostly due to lack of initiative to improve after the induction period

Conducting and Facilitating in Schools in the areas of Media Literacy and Creativity & Innovation.Facilitating Corporate Training Programs (Service Excellence, Customer Service, etc.)Evaluation (including suggestions) of Program Content.

Responsible for Donaldson Engine Aftermarket Product Sales for Pakistan & Singapore.Manage the Distributor organization & Major Accounts (Defense Customer, etc.).Regional Product & TrainingConducting Product Training to customers and Product & Sales Training to Distributors. Analyzing of Training & Learning Needs of Distributor & Internal personnel

6 direct reports including the QA Manager & Engineer stationed in Indonesia manufacturing plant). New Product Implementation (NPI) & Product Life Cycle Management (PLCM). Talent Management & DevelopmentTraining of APAC Staff company's NPI and PLCM Policies & Procedures.Auditing & Reviewing of Existing Training Programs.

Provide technical & trouble shooting support to the Donaldson distributors in Asia. MPerform Product Warranty Administrator Activities (Recovery & KPI Improvement Responsibility, Customer Relations, etc.)Conducting Basic & Advanced Product & Application Training to Distributors, End-Users and Internal Staff. Conduct Trainer-The-Trainer Programs.

Singapore

Manage the modifications of vehicles as per the customers' requirements. Liaise with the Asia Regional Office on issues relating to product support & customer service and operations. Provide Application & Product Training to major accounts. Planning & Maintaining the Training Budget, Planning the Training Schedules for both in-house and customers..

Performed the Company's start-up operations in India; Resource planning to support the service operations in 2 remote places (160 nos. Detroit Diesel heavy-duty diesel engines). P & L Responsibility of the Service OperationsCertification of Technical Competency of employees through Practical & Written Assessment.

Management of the completely knocked down engine assembly & Planning the market penetration of the locally assembled product. Development New Accounts & Maintain Current Accounts.Evaluation of Distributor's Performance and recommended actions plans to improve the overall operations.Trainer, Training Audits, Program Assessment, etc.)

Provide technical, service & customer support assistance to the Asian Regional Distributors and Customers. Liaise with the US Corporate Office on issues relating to product support issues.Assessment of Training & Learning Needs of Asia Regional Distributors & Internal staff.

Masters, Tertiary, Adult & Continuing Education, Passed With Distinction

Activities and Societies: Singapore Quality Institute Graduated with a MASTER of ARTS DEGREE My dissertation is about Learning Styles of.

Specialist Diploma, Advanced Facilitation, Graduated

Led and Completed the following 3 projects (objectives of the projects) while pursuing this course: 1. Increase the competencies of the.

Advanced Certificate, Training & Assessment, Graduated

Diploma In Training Development, Human Resources Development

Diploma in Training Development

Diploma In T & D; Diploma, Management; Hr Management

Human Resource Management

Republic Of Singapore Air Force, Airframe Mechanics And Aircraft Maintenance Technology/Technician

Activities and Societies: Represented them in soccer and softball Conduct Stand-Up Training on Training Program Development, Supervisory.

S.A.F; Master'S

Conducting Theory of MilitaryAircraft (AIRFRAME & ENGINE, general safety and aircraft safety courses. Conducting & Assessment of Trainees.

Specialist Diploma In Advanced Facilitation, Adult And Continuing Education And Teaching, 3