• Performing functional, UI, smoke and regression testing on Mobile and Web platforms and devices• Identifying and reporting issues in Jira and monitoring defect status• Creating detailed test cases in TestRail and executing them according to business requirements and technical specifications• Performing browser compatibility testing based on Chrome, Safari, Firefox, Edge• Using Chrome DevTools to check network errors• Taking part in weekly Scrum meetings informing about the findings, bug fixes

1. Review incorrectly adjudicated claims and determined appropriate payment of claims within contractually agreed time frames. 2. Perform proper adjustment for incorrectly adjudicated claims adhering to all polices, processing refunds, voids, grievances, over and under payments, provider referrals, COB referrals, reinsurance splits, and other necessary adjustments. 3. Resolve special inquiries from States and various departments in a timely and accurate fashion.

• Provided consistent and documented responses for insurance claims • Determined appropriate course of action for resolving insurance claims • Summarized comprehensive tracking and reporting of issues and trends• Adhered to DOL regulation and ERISA timeframe• Reviewed all invoices for appropriate documentation and approval prior to payment • Handled inbound and outbound calls for insurance claims, pension and payroll issues• Completed daily execution/processing for aligned domain working with third-party providers • Completed audit work by documenting audit tests and findings

• Trained workers in food preparation, and in service, sanitation, and safety procedures. • Resolved customer complaints regarding food service.• Managed floor when General Manger was not present• Routinely handled as many as 500 customer contacts a day, handled register. • Supervised staff to make sure that they are carrying out their duties with customer Satisfaction in mind • Assisted in processing payments through cash and credit cards

•Helped recruited new clients and assisted in selling, financial product and services •Prepared and interpreted for clients’ information such as investment performance reports, financial document summaries, and income projections.•Assisted team in monthly and quarterly reporting