• Supervision – Routinely visit maintenance sites to confirm completion of work on behalf of organization clients• Quality Assurance – Daily updates delivered to organization partners regarding quality of work completed/informing of any issues• Purchasing – Regularly purchase supplies for organization• Contracts – Assisted in negotiating contracts with city council members and processed contractsto receive payment

• Telecommunications - Operated main phone/switchboard for an NYC Metro based Real Estate Management Company.• Customer Service – Settled caller complaints, provided tenants with needed information, greeted guests, accepted rent payments

• Research – Targeted information regarding open data in relation to citizen participation in government and open budgets, targeted information regarding electronic forms of government service delivery, compiled information for various projects and reports• Writing – Drafted reports and presentations for superiors, summarized conferences, handled meeting minutes • Event Management – Assisted in organizing and running events at UN Headquarters such as the Committee of Experts on Public Administration (CEPA)• Projects Worked On – United Nations Public Administration Country Study (UNPACS), United Nations E-Government Survey 2014

• Logistics – Assisted in routing truck deliveries to agencies, confirming orders with agencies, and processing orders into Food Bank online database• Customer Service – Settled complaints agencies had with deliveries and helped reschedule/cancel orders when necessary• Telecommunications – Confirmed all deliveries via phone directly with agency representatives• Filing – Filed away records of orders and agency information

• Inventory Control – Monitored inventory levels of materials on hand via computer database and by hand in warehouse• Purchasing – Created purchase orders for needed materials in database, sending them directly to vendors, and confirmed receipt of orders with vendors either via email or phone• Report Drafting – Created open order reports weekly to update managers of the status of open orders and inform them of their lead times• Fostering Working Relationships – Built relationships with new and existing vendors for mutual benefit, receiving deals on pricing and lead times and offering trusted vendors with new products and materials to build• Invoicing – Assisted accounts payable with settling outstanding invoices, as I had all shipping receiving information and was a point of contact with vendors