• Contributing to the strategic and operational objectives of the RTO.• Monitoring the quality and compliance of the RTO.• Develop/document actions to correct any non-compliance in accordance with ASQA.• Manage NSW Smart and Skilled contract in accordance with NSW STS.• Ensure academic standards are maintained, in particular within the areas of assessment validation.• Manage student enrolment, course preparation, course delivery, assessment management/validation, and issuing… Show more • Contributing to the strategic and operational objectives of the RTO.• Monitoring the quality and compliance of the RTO.• Develop/document actions to correct any non-compliance in accordance with ASQA.• Manage NSW Smart and Skilled contract in accordance with NSW STS.• Ensure academic standards are maintained, in particular within the areas of assessment validation.• Manage student enrolment, course preparation, course delivery, assessment management/validation, and issuing of qualifications.• Manage course development and students learning progress on Moodle. • Promote the development of new business opportunities and relationships and work collaboratively across all areas of business.• Providing assistance to CEO in preparation of budgets associated with course delivery. This involves assisting with decisions to reduce course time allocation or cancellation.• Managing all operation policies and procedures.• Lead the development on growing the business to ensure sustainability within the competitive training market place.• Lead and design marketing strategies to drive website traffic and student engagement, including email campaign, social media marketing, Google AdWords, and website development.• Manage client base using HubSpot CRM.• Manage student files using Student Management System VETtrak, aXcelerate. Show less

Responsible for strengthening and focusing on any opportunity for the RTO to expand. Managing the business operation within its guidelines, policies, and practices to achieve its performance objectives. Key Achievements:• Lead and managed ASQA Re-registration for RTO. Successfully renewed Certification of Registration for 7 years.• Lead and managed RTO Scope Extension Project and successfully added the scope without audit.• Lead and managed the RTO Change of Ownership… Show more Responsible for strengthening and focusing on any opportunity for the RTO to expand. Managing the business operation within its guidelines, policies, and practices to achieve its performance objectives. Key Achievements:• Lead and managed ASQA Re-registration for RTO. Successfully renewed Certification of Registration for 7 years.• Lead and managed RTO Scope Extension Project and successfully added the scope without audit.• Lead and managed the RTO Change of Ownership Project and successfully completed the project without an ASQA audit.• Lead the implementation of the RTO Student Management System Upgrade Project. Show less

Responsible to administration, marketing, and website maintenance. • Ensure all phone calls and emails are properly followed up.• Ensure all records are maintained and filed in accordance with policies and procedures.• Ensure student management records up to date.• Manage and follow up leads and potential clients.• Manage and update students’ learning performance progressively.• Contribute to planning, policy development and implementation of policy.• Coordinate… Show more Responsible to administration, marketing, and website maintenance. • Ensure all phone calls and emails are properly followed up.• Ensure all records are maintained and filed in accordance with policies and procedures.• Ensure student management records up to date.• Manage and follow up leads and potential clients.• Manage and update students’ learning performance progressively.• Contribute to planning, policy development and implementation of policy.• Coordinate and participate in the continuous improvement cycle including review at regular management meetings, conduct of internal reviews, audits and implementation of continuous improvement activities.• Manage website publishing to ensure information is updated and accurate.• Monitor website traffic using performance metrics reporting systems (website testing; email campaign and link and data tracking; Google Analytics; Facebook, Instagram and LinkedIn Campaign, Google AdWords and MailChimp).• Contribute to marketing improvements. Show less

• Hit individual sales and store target.• Execute sales strategies and action plans implemented by the Managers.• Ensure all monies and sales transactions are accordance to the operation procedures.• Maintaining and upholding the company’s image as a prestigious and luxurious brand at all times.• Work with the Manager to best handle customer complaints.• Comply with Brand standards, company SOP and the Code of Business Conduct.• Ensure visual merchandising are… Show more • Hit individual sales and store target.• Execute sales strategies and action plans implemented by the Managers.• Ensure all monies and sales transactions are accordance to the operation procedures.• Maintaining and upholding the company’s image as a prestigious and luxurious brand at all times.• Work with the Manager to best handle customer complaints.• Comply with Brand standards, company SOP and the Code of Business Conduct.• Ensure visual merchandising are implemented efficiently.• Working together with Managers and floor to manage inventory and minimize stock losses.• Qualitative security measures to prevent theft and pilferage.• Support Managers in collating data for all reports pertaining to sales, customer service, accounts, logistics in a timely manner. Show less