Leo J. Email and Phone Number

Business consultant and independent contractor

Proactively generate ideas for $1 million dollar yearly store to develop business opportunities and maximize sales to achieve or exceed all financial goals 
Direct recruiting efforts by developing a team of qualified and dedicated Sales associates 
Manage staff of over 15 associates while focusing on sales,service standards and establish goals 
Train, coach and motivate all associates to achieve company goals, work as a team and evaluation
Oversee merchandise opportunities, set merchandising standards; evaluate merchandise status 
Oversee shipping/receiving, stock room operations to achieve responsive merchandise movement 
Monitor and control store payroll, expense and inventory

Maintain overall responsibility for service delivery, staff administration, facility appearance, purchasing, record keeping, inventory control, and other operational areas of the Car Care facility to meet or exceed projected net income as outlined in the annual budget. Effectively hire staff and schedule associates to meet changing business needs.Review necessary repairs with customers and associates and address questions or concerns, consistently monitor and assure high quality customer service is provided by associates on a daily basis.Develop external business relationships generating business for the Car Care facility and enhancing the AAA image in the community. Prepare weekly and monthly reports on the operations of the Car Care facility for review by management.Act as “Health & Safety” Officer for location. Manage safety and shop compliance issues to ensure conformity with OSHA and local laws. Prepare income and expense budgets and ensure strict adherence to budgetary guidelines. Ensure that the facility meets annual revenue and net income budgets and achieves budgeted sales.

Proactively generate ideas for $1 million dollar yearly store to develop business opportunities and maximize sales to achieve or exceed all financial goals 
Direct recruiting efforts by developing a team of qualified and dedicated Sales associates 
Manage staff of over 15 associates while focusing on sales,service standards and establish goals 
Train, coach and motivate all associates to achieve company goals, work as a team and evaluation
Oversee merchandise opportunities, set merchandising standards; evaluate merchandise status 
Oversee shipping/receiving, stock room operations to achieve responsive merchandise movement 
Monitor and control store payroll, expense and inventory

Encourage sales, profit results and quality of the operation in compliance with policies
Hire, train, manage and inspire technicians and sales people to exemplify quality service to customers
.Ensure strong sales and financials. 
Maintain TBC policies and ensure the security and safety of the facility. 
Demonstrate and promote excellent customer service every day.Schedule team accordingly based off of customer traction.

• Attended frequent RVP board member meetings/required company meetings
• Attended monthly meetings for new store openings in which I was a member
• Ensured all general manager, assistant management team functioned per policy
• Reported any legal action against the store or Company to the Division Leader
• Monitored and managed inventory levels to ensure maximum profitability
• Hired, trained and developed employees to ensure that the store is operationally sound
• Maintained sales productivity for each store employee.
• Maintained store appearance and merchandising standards 
• Completed and submitted all reports as required 
• Hire train and develop promoted store managers and assistant managers
• Administered annual appraisals with merit increase considerations one (1) year from the date of hire 
• Held daily/weekly staff/store meetings in district

Proactively generate ideas for $4 million dollar yearly store to develop business opportunities and maximize sales to achieve or exceed all financial goals 
• Direct recruiting efforts by developing a team of qualified and dedicated Sales associates 
• Manage staff of over 60 associates while focusing on sales,service standards and establish goals 
• Train, coach and motivate all associates to achieve company goals, work as a team and evaluation
• Oversee merchandise opportunities, set merchandising standards; evaluate merchandise status 
• Oversee shipping/receiving, stock room operations to achieve responsive merchandise movement 
• Monitor and control store payroll, expense and inventory

• Develop business opportunities and maximize sales to achieve or exceed all financial goals 
• Direct recruiting efforts by developing a team of qualified and dedicated Sales associates 
• Manage staff of over 60 associates while focusing on sales,service standards and establish goals 
• Train, coach and motivate all associates to achieve company goals, work as a team and evaluation
• Oversee merchandise opportunities, set merchandising standards; evaluate merchandise status 
• Oversee shipping/receiving, stock room operations to achieve responsive merchandise movement 
• Monitor and control store payroll, expense and inventory