Leo Jacob Chacko Email & Phone Number

Dubai, United Arab Emirates

As a Business Analyst cum Growth Manager at PSI Holdings, a dynamic and diverse holding company based in UAE and Saudi Arabia, operational all over GCC, embarking on a transformative journey with me playing a crucial role in laying down the path.Where initially, my primary focus is on to the ERP implementation and process alignment across all of our subsidiary companies (6 - Including UAE and Saudi). This ambitious project involves:🔍 Conducting in-depth research and analysis across various sectors including trading, manufacturing, and structural steel contracting.🤖 Leveraging AI and business intelligence tools to automate processes and enhance our technological infrastructure.💼 Streamlining operations to ensure efficiency, agility, and sustained growth.🎯And finally, to drive innovation and make a tangible impact with growth as a moving factor for all the companies

Dubai, United Arab Emirates

Bengaluru, Karnataka, India

Working on improving the Business of entire Bengaluru East region, playing a pivotal role in expansion of Swiggy Instamart. Ensuring SLA adherence by minimizing error> Data driven decision making, supported supply chain management with analysis and reporting material sourcing activities.> Build and leverage relationship with various business clients, gathering their requirements to ensure deadlines are met and business strategy aligned,> Provided business process improvement recommendations to reduce error and improve process efficiency.> Analyzing metrics using Power BI tool and taking action.> Ensured proper roll out of catalog, and posses writing of user stories experience, preparation of process flow diagram and BRDs. > Analyzing business operation, doing RCA- Root cause analysis and 5 whys to find out resolution for the assigned cross-functional issues.

Bengaluru

> Experienced with requirement tools like Jira while working on complex agile projects and working collaboratively with business in documenting requirements clearly.> Collaborated on development and implementation of SOPs (Standard Operating Procedure), which lowered operating expense by 12%. > Conducted quantitative and qualitative analysis of sales and generated weekly and monthly reports and participated in meetings with managers.> Single handedly responsible for administrating the framework, deployment, and personalization for Trends page.> Communicated changes according to the business requirements to cross-functional teams so that issues and solutions are understood and resolved.> Proactively monitored, maintained inventory, and delivered business user training to the clients.Performed testing and validation of the agile projects. Ultimately own accepting the work from technology side.

Hyderabad Area, India

Master Of Business Administration - Mba, Operations Management And Supervision

Activities and Societies: CSR club, Pioneer club, Basketball teamMajored in operations, supply chain was an integral part of the study..

Bachelor Of Engineering (Be), Mechanical Engineering

Activities and Societies: Founder and Editor-In-Chief of Media Cell, OPJU Basketball CaptainPart of the organizing committee was.

Education record

Bachelor Of Engineering - Be, Mechanical Engineering