Senior Sales Manager
CurrentResponsibility: To formulate customer services and sales strategy as to effectively allocate resources to support efficient operations of the contact center as well as various business lines of the company as a whole.1)To prepare, approve and closely monitor department operating budget and expenses;2)To collaborate with Resource Management TEAM in order to accurate foreseen the human resources requirement;3)To build up and foster customer service and sales To establish a winning team which consists of Key account department, e-service operation and corporate accounts servicing with initial staff size of over 504)To lead and motivate teams, monitor performance and work with buddy teams to continuously improve work process, policies and procedures;5)To retain grow and develop competent team members in order to cope with future business expansion and individual career development;6)To plan and foreseen any potential business and operation risks, initiate forward action to protect company interest7)To plan and implement continuous improvement mechanism.