Leo Mccarthy Email & Phone Number

Cork, County Cork, Ireland

Worked as a Support Consultant on the global TrackWise Quality Management Software team for Alexion Pharmaceuticals.Main role was in dealing with Customer service requests to create, modify and remove user access as required. This was managed via the SeviceNow ticketing tool and as per company SOP’s. I was also involved in RCA of user issues and part of.

Cork, County Cork, Ireland

Seconded to Apple Computer Ltd. Cork for the purpose of analysis, validation and transcription of voice recognition data on the Apple suite of products.

County Waterford, Ireland

Successfully project managed IT projects through Initiation, Design, Planning, Implementation and Delivery phases, on time and within budget. This included the full Capex project activities.Risk profile of all critical computer systems (GxP and Operational ) on site, employing a risk management methodology.Gained experience in the area of computer system.

• Managed and maintained critical IT systems, developing key management information to support the manufacture of Pharmaceutical products
• Developed expertise in a variety of IT packages including, CoreHR, AIMS (Accident and Incident management system), BBQ (Behavioural Based Quality), SAP Interfaces, Investrack (Capex controls) plus several other.
• Worked closely with Finance, HR, Quality and Manufacturing to ensure optimum system effectiveness and minimum downtime
• Controlled up to 60 security access points across 3 facilities in Dublin and Cork, monitoring employee and contractor site presence
• Compiled and prepared monthly reports to stakeholders summarizing projects cost and progress v target plus KPI’s and vendor performance metrics
• Documented all activities to meet the FDA, IMB and ISO regulatory and quality standards

• Maintained up to 5 major manufacturing systems to support the automation of process equipment for pharmaceutical production
• Developed strong working knowledge and expertise in OIS, OIC, OIP, IMAC and HPLC systems using Visual Basic and VAX programmes
• Played a key role in the support of production growth over 6 years
• Coached and mentored contract automation engineers in order to support the rapid growth phase
• Played an instrumental role in the roll out of Operator Interface Panels across the site which increased the efficiency of operators
• Selected to travel to Germany to train in new process information tool (PI) and to then integrate it across the site

Contracted to: Norton Healthcare (Waterford), GlaxoSmithKline (Dungarvan), Bord Gais (Little Island,Cork), Merck Sharpe Dohme (Innishannon,Cork), Warner Lambert (Ringaskiddy,Cork)

England

• Designed, developed and maintained a company software system, providing essential Project Control services for major off-shore Construction projects
• Trained up to 100 employees in all aspects of the system
• Carried out weekly backups for individuals and departmental PC systems
• Maintained the company contracts database
• Created and produced the User Technical manuals and developed company presentations for trade seminars

Postgraduate Diploma In Computer Science

Bachelor Of Arts (B.A.), Sociology / History

Leaving Certificate